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Will C

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Everything posted by Will C

  1. Where do you get the shoulder straps from? my TM didnt come with any, only had mine since the arb show and am very pleased with it. but did find the 66 pulling it down the other day, funny that
  2. For me and my good lady, we don't employ any other staff, but do bring in subbies when needed. Is there much weight and difference in flexability between the type As and the Cs? Ive never climbed in all round trousers, i find the freedom of movment from front only alow a better work position which means your safer out weighing the need for the protection from all round trousers. However i am open to extra protection when some one can show me all round trousers that move nicley Will you be the arb show? we have got quite a list of stuff we need while we are there Thanks for you thoughts every one, sounds good
  3. We are in the market for some new trousers soon. Im liking the look of the Arbortec Breatheflex but thought i would ask what every one thinks of them? I.E. Comfort? Hard wearing? value for money? If there not good what is in that sort of price range? Cheers for your thoughts
  4. What makes it even more laughable is there was no rush for the job to be done! But our Customer Service is still disgusting as we didn't reply at 3.45 am on Bank Holiday Monday or at lunchtime on Bank Holiday Sunday. Shame on us! For us it has definitely proven why we don't do facebook personally, and why we seriously considered whether we wanted to do it for the business! Reading this thread tonight has made me feel a whole lot better, that in fact, we were pretty polite given the situation! Thanks guys! Also had some very interesting points been made!
  5. We dont on a personal level but thought it may be worth a try on a work level but quite tempted to pull the plug on that to. Our local version of gumtree sort of thing bring customers that want every thing for nothing it now seems facebook brings customers that want every thing done now, or at least want a reply to a message/enquiry with in 2 min what ever the hour of the day
  6. LOL already done as recomended by you and stubby Just glad every one agrees. I can deal with 10pm happily, got used to that a long time ago. I can even deal with 03:45 when a tree is a emergency. modern tech seems to make people want every thing done NOW Now she can go somewhere else
  7. We have just had a New Customer tell us we are out of order as we didn't reply to a Facebook Message sent yesterday lunchtime (Bank Holiday Sunday) or to her text at 03.45 hours this morning (Bank Holiday Monday) for a Non-Emergency Job that we quoted 3 weeks ago, and to which in her messages she just said she was happy to accept the quote and when could we book her in? (We read the facebook message at 21.30 hours Sunday evening but didn't see it necessary to reply at that time of night as its not a sociable hour for doing business) We duly replied to her via email at 08.00 hours this morning (but apparently that's wrong too as we should use facebook messaging not emails - despite her first contact coming from both). How many of you would of worried about it today (Bank Holiday Monday) and how many of you would of just left it to start of business on Tuesday? Oh and we are talking a one day job here, not any more! We are also wrong as when she had a go at us, (for the second time), we stated in our reply that it isn't really necessary to contact us at 03.45 hours on a Bank Holiday as we hadn't replied on a Bank Holiday Sunday (Less than 24 hours before) for a non emergency job when we have a young family. Oh, and apparently we clearly don't put our Customers first! Sometimes you really wonder why you try and run a successful business! PEOPLE! Oh well, place your bets for how blunt the next reply will be if she keeps on, on the plus side, our friends - the competition are welcome to someone like that, I bet they would of been trouble paying too!
  8. if you use slings the backbone is spot on, money well spent. Only prob ive found is if you dont get hold of it the wait can pull it back down to the ground again. ive got a bit of pull cord on my harness to hook it to to solve the prob
  9. I got one from Aluminium Wire Rope Puller - Wire Rope Puller - Winches & Pulleys - Hoisting and Material Handling Its the 3.2 ton lift and 6t pull but doing the same as you say you want one for its been no bother at all and delivery was under 24 hrs. good bit of kit at sensable price, i cant recomend it highly enough
  10. Ours is http://www.facebook.com/crosscountryservices We cant seem to like other pages :-(
  11. Also if its co dominant stems dont be afraid to chuck a couple of rachet straps round them to hold them together before you shock load it when rigging if there is any sign of weakness at the join, playing safe and going home walking doesnt make you a girl:thumbup1:
  12. Put a sign out the front "free fire wood (tips welcomed)" to get rid of the uke, its heavy, hard to spit and not worth the agro of doing any thing with. You will be surprised how many fivers you get given for a couple of wheel barrow loads each one also saves you a tenners worth of work so your quids in
  13. I know a farmer that tipped 10 ton of cow sh*t in someones driveway and posted a note through the letter box saying he will return to collect his waste when they have removed there waste from is field Took about 3 hours till he had a fone call to say they had cleared it up and could he do the same Took 3 of us 5 hours to clear it and pressure wash the brick block off but well worth it
  14. You pay him BUT. Give him a £100 and tell him its what he is worth. stick the other £50 on the bonnet of the truck and tell him he can take it if he tells you why he hasnt got a job any more. At least you will/ should get a opology and he will realise what he needs to do to keep a job
  15. With out a doubt I sent my 540 back to husky as unfit for purpose I had all the probs listed obove plus the top handle fell off(at the front mount) and the chain brake was a constant battle to keep working after 3 weeks old. Cost more in repairs in 6 months than the saw cost new Now got a new 201 and its not missed a beat in 3 months. Not so quick cutting as a 540 or a 200 but a lot better than a 540 in every way:thumbup:
  16. <p>evening. You lot busy at mo? ive got a crane job on tomorrow :-)</p>

  17. I worry about cut peeling apart or barbers chair when thay have got a bit of foward weight than i worry about the anchor point
  18. That man is a genius If you put a cargo net over the throw line you wouldnt have to abandon it when it rains I use a washing basket cause im to tight to buy a cube but i feel a upgrade coming on. Will give the washing basket to the lad that works for us, he winds is throw tine up round a stick, now thats painful to watch, and funny if he hasnt unwound enough before the throw
  19. Evan the stien is over priced I use a folding wash basket from the pound shop It works just as well as the stien but only cost a pound The curent one has got looney tunes on the side so its easy to say its mine They tent to last about 6 months so on average it £1/year thats got to be cheaper than the stien cause your lucky to get a year out of one Oh and i got a 8oz bag that to light but ok for short work in open trees and a 10 oz for most stuff
  20. thats a silly thing to broadcast on a open site I have also seen pigeons sitting already, daft birds
  21. if you want a tirfor style winch google "the ratchet shop" there service is fantastic as is the gear, i couldnt find cheaper for a winch and the strops etc to go with it unless you dropped to a lower standard of gear.
  22. Did it say there is a exemption for orchards? and the trees in question are the orchard boundary? You might be exempt from it as the orchard needs maintenance - topping of the boundary trees (more light to fruit well)
  23. Will C

    Arborisk

    the service is still good when it goes wrong
  24. Thats my thoughts Give the customer the option: 1 - It will take us a day to do the trees @ £xxx and it will cost you £250 to sort the fence after or 2 - It will take 3 days to climb them, you will still have your fence but its going to cost £xxxx Most people will go with the new fence evan if the total cost work out about the same then you can smash the job out, get on to the next one and subbie the fencing it so you earn from that and the job your on the next day Put it to the customer and see what you get. If your honest from day 1 its all good because you have kept your word and reputation. Rather than i got the trees down on time and on cost but sorry chap i f***ed your fence bad rep travels fast:laugh1:
  25. Thank you all. There is some good points there both fore and against. I only run one truck now, and i alone drive it. The driver issue isnt a big one, try finding a groundie with a trailer licence to tow the chipper any way! The older lads that can most of them have there 7.5t licence any way from before the rules chamged and if the cpc isnt needed that makes it easier

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