You're on the mark there!
I'd suggest, the problem is not just the back of a fag packet quoters though, the other perhaps equal part of the problem is the quality of the customer.
If their prime focus is price - regardless of professionalism, quality, reliability, adherence to industry and legal requirements etc, etc ,etc, then the Chainsaw Charlie, Saturday morning firewood brigade will always fair better.
I just quoted for dismantle, lower and removal of a stem failure Oak - partially entangled in adjacent trees and elevated above a steep embankment. I thought I'd probably under-priced it slightly but was (at that time) interested in establishing a relationship. No surprises, my price was, to quote the customer "significantly higher" that the alternative.
During the site visit to price that tree, I also highlighted several others that presented real and present danger of failure. They've already had 2 whole tree failures and 1 major limb failure this year in high target areas.
It's a corporate outfit so I'd hoped they would be receptive to a management plan rather than reactive clearances and chancing to luck that they don't suffer an injury or damage.
Fell on deaf ears with the lame excuse that they hadn't budgeted for any survey work.
Here's my morale dilemma - there is a significant and notable avenue of mature trees, predominantly Oak - some of which require sympathetic management to ameliorate risks they may present to high target areas. There is the potential for these trees to become notable or veteran if managed appropriately but I suspect the owner will engage local zipperhead to smash some lumps out or simply fell to remove potential risk.
Dilemma:
(1) forget it, move on, don't be surprised when they are gone.
(2) pass details of trees and threat of loss (based upon known aversion to responsible management) to LA with request for TPO consideration.
Just to clarify, it's not sour grapes about not getting that job. I pitched my price, someone else pitched theirs, so be it (they must be at cost or below.)
What would trouble me is the loss of potential veteran trees because the landowner doesn't appreciate the asset they are custodian for. At least if there was a TPO, there would be some element of oversight in future management.
Perhaps, if "we" as an industry proposed more TPO's it would make it harder for less proficient / conscientious operators to deliver the budget works??