Dropping a BT line - who to speak to?

[aspenarb]

If its only overhead telephone lines they are really easy to fix, worth keeping a few kits in the van .

Genuine BT Telephone Data Cable Joint Repair External Enclosure Kit Waterproof

WWW.EBAY.CO.UK

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Can also be used for external cable repairs. Waterproof hinged one piece wrap around...

 

 

Bob

[Dan Maynard]

It's not always easy to get a broken line repaired. An old lady up the road had her line severed and, because you have to report it through your phone company rather than direct to BT Open Reach, it took literally months to get fixed. Her company 'tested' the line and said it was working. I've no idea how as the cut ends of the cable were about 5m apart.
 
I reported the line as dangerous and a BTOR person came out and just rolled up the ends and tied them to the post. I eventually managed to get hold of BTORs complains dept and got it fixed.

Years ago the lines out of our village were pulled out of the ducting and stolen, everybody off including the doctors. When I called to report ours (using my mobile obviously) they "tested" the line and said it was all ok.

Think they just tap a teaspoon on the desk a few times and then roll a dice for the answer, they certainly can't tell what the line is doing.

[eggsarascal]

6 minutes ago, Dan Maynard said:

Years ago the lines out of our village were pulled out of the ducting and stolen, everybody off including the doctors. When I called to report ours (using my mobile obviously) they "tested" the line and said it was all ok.

Think they just tap a teaspoon on the desk a few times and then roll a dice for the answer, they certainly can't tell what the line is doing.

Same happen here, the pikeys pulled the cables with a 4x4 then bundled it on to a truck,  BT/Openreach knew nothing of it until they were inundated with phone calls.

 

They got caught a few weeks later doing the same thing in another village.

[difflock]

1 hour ago, eggsarascal said:

Same happen here, the pikeys pulled the cables with a 4x4 then bundled it on to a truck,  BT/Openreach knew nothing of it until they were inundated with phone calls.

 

They got caught a few weeks later doing the same thing in another village.

One reason BT are so keen to discontinue their copper wire landline service, presumably.

Fibre shite not being worth of stealing, presumably.

[oldwoodcutter]

At the height of the spate of copper cables being ripped out of underground conduits , local to me on average about 6 villages were targeted per week.
The copper lads were one step ahead of the law in so much as they were using a stolen bt/openreach truck, naturally no one batted an eye in seeing that working in the middle of the night with miles of cable all over the shop.

[Mark Bolam]

[Mick Dempsey]

I have had a bit of a spate of nicking phone lines with a polesaw (three in the last year)

 

Easy enough fix with a bit of copper wire and some insulation tape if it’s a single feed.

Snicked 1 Line of a 6 line paired feed recently, so out they came. 
Lots of tutting and shaking of heads but they sorted it out for free, which was nice.

Edited September 2, 2021 by Mick Dempsey

[Jack.P]

Did a job last week with small overhanging willow all over the wires .all done with pole saw at longest height.could possibly partly remove limbs then winch them down