Timberwolf Official

Hi Jose - Thanks for posting your question. Our technical team will contact you directly.

Hi Phil - Thank you for posting this question. We have messaged you directly.

Hi Gaz, Your local Timberwolf dealer, Winchester Garden Machinery, can offer you a demonstration of the TW 160PH. You can find their contact details here: https://www.timberwolf-uk.com/dealers/winchester-garden-machinery-ltd-head-office/

Hi @Treeman123 Cleaning the area around the radiator should be done daily, as outlined in the manual. If the environment is extremely dusty it will clog quicker, and so cleaning may be required more than once a day. You are correct in the direction you are blowing the debris out and there is no need to remove the radiator

Hi Based on your comments the most likely cause will be with the green bush or shear bolts in the non drive side of the rollers. If badly worn, they will allow the rollers to run out of parallel, probably jamming to a point where the pressure relief valve blows. To be absolutely certain of the cause of the issue we recommend you contact your nearest Authorised Timberwolf Dealer so they can inspect your machine.

Hi David, we have a distributor in Portugal who might be able to help. Here's a link to their contact details : https://www.timberwolf-uk.com/dealers/florestral-maquinas-e-equipamentos/

Hi Jack, our Technical Support team are here to help! Please contact them at @[email protected] or by calling 01449 765800 and they will be able to help with the issue you're experiencing.

Hi cgs, if you still need assistance please get in touch with our technical team at [email protected] or give us a call on 01449 765800

Hi Steve, Your local Authorised Timberwolf Dealer will be able to help - They are called Davies Implements https://www.daviesimplementsltd.co.uk/ Don't forget to register your machine with us too (and join our Owners Club for extra treats!) https://www.timberwolf-uk.com/about/owners-club/

Thanks Steve - have done that now so hopefully will get notified in future

Hi TuscanPhil, sorry but it still seems we have an issues receiving notifications from the forum outside of the Timberwolf Technical Help section that was recently created. Our Technical Support Engineer has the following advice for you: "Any grinding of roller blades will shorten their usable length and affect the relationship between upper and lower roller, thus smaller material feed may be a problem. Patched countersunk roller screws may need a nut welding on the head to facilitate removal. Torque settings are in the manual The machine is the early version of TW 125 so the manual online can be referred to if you doesn’t have the original" https://www.timberwolf-uk.com/wp-content/uploads/2017/02/TW125PH_April2017.pdf If you have a technical enquiry please do contact us directly as we don't constantly monitor the forums - https://www.timberwolf-uk.com/contact-us/

Hi everyone, With regards to your questions: Warren: The only machine affected by the recall is the TW 230DHB Skyhuck: You do not have to buy from an Authorised Timberwolf dealer to have your machine registered with us, it is something you can do yourself through our website. If you visit the recall web page you can download a copy of the Recall letter and if you fill in the form we can register the machine to you too. https://www.timberwolf-uk.com/230dhb-recall/ Swinny: The chassis will be changed by your Dealer so please contact them. They have been briefed by us and given everything they require to make chassis changes.

Hi Swinny, all registered Timberwolf TW 230DHB owners will receive a letter in the post describing next steps required. Our dealers will inspect all affected machines and the replacement chassis beams will have an extended 3 year warranty, regardless of how old the machine is. For more information and to submit an enquiry please visit https://www.timberwolf-uk.com/230dhb-recall/ or contact your local Authorised Timberwolf dealer.

Safety Recall Notice for Timberwolf Chipper model TW 230DHB. If you own a TW 230DHB chipper & it requires a recall, you will shortly receive a letter detailing required next steps. If you need further information please contact your local dealer or visit https://www.timberwolf-uk.com/230dhb-recall/

Hi Timb All the part numbers you require will be within your machine manual and can be purchased through any authorised Timberwolf dealer. If you do not have the manual you can download one from the Timberwolf website. Hope this helps

Hello Hamdogg Engine oil is 10W-30 Hydraulic oil is VG32 Hope this helps

Hi Josh, Thanks for your message. Could you please provide your contact number to discuss or feel free to give us a call at +44 (0) 1449765807. Regards/Timberwolf

Hello Dan The no stress unit is not adjustable, The issue you describe could be either a mechanical or hydraulic issue, e.g. roller spline drive worn or a hydraulic component failure. Any authorised Timberwolf dealer will be able to diagnose and correct the problem is for you, your nearest dealer can be found on the Timberwolf website Hope this assists

Hello Neil I would suggest involving an authorised Timberwolf dealership or auto electrician to check the circuitry on the roller issue. A manual has been emailed to you, hope its useful. 32 grade hydraulic oil is used on your machine.

Hello Hamdogg I would suggest giving Timberwolf's Technical line a call on 01449 765820 they will be able to assist. Alternatively any authorised Timberwolf dealer can help you. Hope this helps

Hello Bolla Both the roller blades and the anvil can be replaced without disturbing the rotor bearings. You will have to remove the funnel and roller box in order to get to the parts. Any of our authorised Timberwolf dealerships can undertake this work for you and details of your nearest dealer can be found on our website http://www.timberwolf-uk com Hope this assists:thumbup1:

Hi Chris About 13 litres of Grade VG32 hydraulic oil Hope this helps

Hello actionad The engine will have its own integral fuse within the engine unit which may be the problem. Best route for you is to call Timberwolf's engine supplier for assistance. Universal Engines are the people to call and you can get them on 0844 2092514 Hope this helps

Hi Michael The best people to advise you on this issue is probably the original Kubota engine supplier to Entec. Universal Engine who originally supplied the engine have a service support line on 08442092514 give them a call and they should be able to help. Good Luck

Hello Dom The photos appear to show the nose shaft has not been fitted square which has damaged the rotor disc. It is likely that the only person who would have known of this damage is the person who fitted the nose shaft as it would be hidden once the nose shaft is pressed fully home. The selling dealer would not have known of this damage unless they fitted the nose shaft themselves. I would suggest contacting the dealer and ask if they changed the nose shaft prior to sale. Hope this assists