Cheers for the Psychoanalysis.
You could be completely right.
Although I reckon your way off.
This is how I see it.
The guy takes a look in his garden and thinks "Hmmmm I might get rid of that tree, I wonder how much it will cost"
Actually might not even be his tree maybe his neighbours that he doesnt like.
Calls me wanting to know how much it will cost to see if its worth getting done, realises that someone actually needs to see the job before even thinking about pricing it. Then decides to phone a couple of other tree surgeons maybe hoping he will get a price over the phone but probably residing to the fact they will also want a site visit.
Calls a few up who no doubt with the amount of work about are doing nothing so can come out and price it up there and then.
Gets a price thinks fook that thats way more than what its worth for cutting just a tree down.
Calls me to cancel the visit and has a look on ebay for a chainsaw.
Oh and he probably is on some money saving website complaining about how expensive it is to cut down a tree and that the firewood must be worth a fortune so he's going to do it himself.
I've priced plenty of jobs that have never been done I see this one as no different, so I dont see how you can guarantee that he will pay to get it taken down.
I shoulda just been more aggressive like you recommended then I wouldnt have wasted 20 seconds listening to him telling me not to bother as he woulda just put the phone down in the first call.
Quite a few people do call thinking I can give a piece over the phone but the ones that are worth bothering with ask once they agree I need to come out after Ive told them once that I need to see the job, not 3 or maybe 4 times I think it was he insisted on a price.
Anyhow doesnt matter one less journey and waste of fuel and I can see that others get the same calls but deal a bit more harshly than me.