Tiny echo!

[Rob D]

Rob, do you know if the gb bar and gain combo will fit the 280? Thanks

 

 

Yes they will - all those Echos seem to have the same mount configuration.

 

[dan494]

Taken from a Facebook post just now;

 

Guys, I'm the Marketing Manager for Ariens Company, the UK distributor of ECHO. I can confirm that we have now issued a Product Recall on the CS-2510TES. If you own the saw - please stop using it. Your supplying dealer will be in contact over the coming days to talk you through the process. The good news is that ECHO will be releasing the CS-2511TES - which not only fixes the overheating issue, but has upgraded specification and will be even lighter than the 2510. If you have a 2510, you will be given the CS-2511TES when it becomes available (later on this year). In the interim, your dealer will offer you a CS-280TES as a loan saw. When the 2511 is available, you can simply swap the 280 with your dealer or purchase it from them for £99 (ex-VAT). We will write to all 2510 owners (once they are identified to us by dealers) to explain the process in more detail. If you have any questions, please speak with your supplying dealer or give me a shout. Both Yamabiko (manufacturers of ECHO) and Ariens Company are deeply sorry for the inconvenience caused... but as you guys know better than anyone, safety must be a priority. Cheers - Jef.

[geoff]

Thank you Jef, sounds like great customer care, to the extent of being unique!

[Mark Bolam]

It does seem like Echo are bang on top of this.

 

What a refreshing attitude.

[dan494]

Yeah just had a call from skyland saying the same thing as well

[Stoatally]

It is top notch customer service. I'm looking for a new ground saw, I'll definitely be looking at which Echo is most suitable.

[Rob D]

Yep Echo seem to have trumped the other main manufacturers here in terms of admitting there is an issue then correcting it - and it's not a small thing either with some 36,000 units odd in circulation

[Joe Newton]

Yep, fair play to them.

 

I wonder if the new model will have a cat muffler?

 

Should I have had an email Rob?

[Mick Dempsey]

Not certain that there should be too much bigging up of Echo for producing an unsafe saw.

 

There are many most cost implications in something dangerous (huge personal injury claims) rather than something that's just rubbish like the early 201s

 

 

Just saying like.

[Mick Dempsey]

I was talking to an Echo dealer today, he hadn't heard about it yet.

 

Saw looks nice though, sounds like it's a handy tool as well.