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damage caused when removing fallen trees


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49 minutes ago, devon TWiG said:

I'm 62 and have pissed off plenty of people and the policy works well 👍

I'm 61 and pissed off plenty of people as well and the policy works  for me, must be an age thing. Grumpy old men ?

 

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9 hours ago, Mike Hill said:

I had a insurance job a few years back where the client refused to pay the full amount " because it was only YOU on the job the whole time"

 

With a unimog and trailer plus a Valtra with crane .

 

 

Kerb granules and permanent weed killer sorting things like that very quickly.

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So we're having an age contest eh? More grown up than willie measuring. Pah, I'm 64, and I specialise in telling the type of idiots we are talking about to go forth and multiply. Trouble is there are then more idiots in the world. We just can't win.

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19 hours ago, Mick Dempsey said:

Priced a decent size oak tree fallen on a kennels (no dogs hurt)

Couple of days, awkward but doable, priced it at €2100 plus the vat.

Get an email from the insurance company saying they want a more detailed breakdown of costs, amount of waste taken away, methodology all that crap.

So I send a slightly more detailed one, they say that’s not enough, so I say that’s all you’re getting, that’s the last quote I’m writing. 
Then they call me saying their ‘expert’ has estimated costs at €1400, but they’re prepared to put another €300 on it in order to get it moving, what do I think?

Bloke sounded about 20 years old.

Told them to find someone else or pay the €2100. 
Do they think I came down in the last shower?

Even the wife agreed with me on this one.

You have to be careful with insurance companies as often the policy doesn’t cover removal of arisings, and I’ll bet that’s what they were angling for (to pass some of your cost on to the policy holder). 
We took a massive beech off/out of a house - 2 days with a 60 tonne crane, tractor and forwarding trailer etc etc. Price agreed before hand, job done to satisfaction, invoice submitted to homeowner (who happened to be a retired insurance loss adjuster!). The following week I received a call from his insurer questioning how much of our bill covered removal of arisings (I don’t tend to break invoices down, just stick the big number at the bottom). I explained that it wasn’t possible to break that aspect of the job down as we had to remove the material as we went to be able to work, there was nowhere to store material on site. Disposal was cost-neutral to us as we don’t have to pay to tip, and is all included within our rates. They kept trying to find an angle to knock their payout down but I sensed where they were going with the conversation. 
Tread carefully with insurance sharks….

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13 minutes ago, monkeybusiness said:

You have to be careful with insurance companies as often the policy doesn’t cover removal of arisings, and I’ll bet that’s what they were angling for (to pass some of your cost on to the policy holder). 
We took a massive beech off/out of a house - 2 days with a 60 tonne crane, tractor and forwarding trailer etc etc. Price agreed before hand, job done to satisfaction, invoice submitted to homeowner (who happened to be a retired insurance loss adjuster!). The following week I received a call from his insurer questioning how much of our bill covered removal of arisings (I don’t tend to break invoices down, just stick the big number at the bottom). I explained that it wasn’t possible to break that aspect of the job down as we had to remove the material as we went to be able to work, there was nowhere to store material on site. Disposal was cost-neutral to us as we don’t have to pay to tip, and is all included within our rates. They kept trying to find an angle to knock their payout down but I sensed where they were going with the conversation. 
Tread carefully with insurance sharks….

 

Very well explained Dan.

 

Insurance companies seem to forget that it’s us who decides what a job is worth, not them.

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Another awkward one was a big multiple conifer windblow that had gone across a  few gardens behind a row of terraced houses. 
Householders have to claim off their own insurance, regardless of whose trees have fallen into their property. These trees where all knitted together and we used a crane and sorted access through the end house’s garden as they adjoined a bell mouth in the cul de sac (where we set the crane up). 
The job was held up for weeks while the individual insurance companies decided if they were/weren’t going to pay for their bit. I left it to the householder who initially called us to get it all sorted - as far as I and my bill were concerned it was one single job and I wasn’t going to fanny around apportioning costs to the 3 affected houses, as individually each job would have cost the same as the whole job anyway (and potentially more if one of the houses didn’t allow access).

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