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Servicing chippers


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6 minutes ago, kevinjohnsonmbe said:

They don’t expect people to check / question their work....

Have had a couple of machines from big dealers one ex_hire and one ex_demo both bought and was told would be serviced before I had them on both times engine had never had oil filter changed as same colour it left factory. 

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9 minutes ago, woody paul said:

Have had a couple of machines from big dealers one ex_hire and one ex_demo both bought and was told would be serviced before I had them on both times engine had never had oil filter changed as same colour it left factory. 

I've just thrown a suppposed 'low hour 2 year old' tracked dumper back at Cautrac for exactly that reason. Even worse with that is the hydrostat oil- as critical if not more so than the engine oil.

Edited by doobin
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16 hours ago, kevinjohnsonmbe said:

 

Now I know I'm a miserable bar steward at the best of times but there are occasions when you feel like someone is trying to pull your pants down (negative grease) and it pays to say "...hang on a minute....."

 

What sort of money are folks paying for chipper service?

 

 

 

 

You are only an apprentice miserable bastard Kevin, you need to blow out a few more candles to gain full status.

I suppose it would depend on how thorough the service was . You could easily lose half a day going through a chipper if you were checking the running gear/brakes, doing the oils/filters, checking through the electrics, belt tensions, blowing out the crap, cleaning out the tank, anvils/knives bearings and on ......................

 

Bob

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While I understand that, occasionally,  dealer experiences aren't great (the Fife lad and the local TW people and Kev), I got to point out that they have a different level of overheads than a man in a van. They also want to eat meat at weekends, and what have they to gain in annoying you to the point that you never go back there again or, tell your mates to avoid them too!?!

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1 minute ago, PeteB said:

While I understand that, occasionally,  dealer experiences aren't great (the Fife lad and the local TW people and Kev), I got to point out that they have a different level of overheads than a man in a van. They also want to eat meat at weekends, and what have they to gain in annoying you to the point that you never go back there again or, tell your mates to avoid them too!?!

Absolutely nothing Pete, but still they seem to do it. 
 

You know who I’m referring to in my story and I’ve chosen not to say it out loud. 
 

I absolutely recognise the overheads issue but so must service providers recognise the importance and value of generating positive customer feedback. 
 

My experience was a piss take and it won’t be repeated anytime soon.  

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On 14/03/2020 at 06:49, Mick Dempsey said:

Oil, air and fuel filters are all on-line at reasonable prices.

 

Servicing small engined machines yourself is a very easy money saver, and has been said by Doobin, you can do it just as well as any mechanic.

Plus it gets you more familiar with the machine. I have had climbers work for me for whom the chipper is just ‘wood in chip out’ no idea of what happens inside.

If you’re really worried get a guy to do it for you and watch him.

Once you’ve done it yourself it’s 1 hrs work.

Same as everything else I suppose.

 

Watch someone chop a tree down on youtube, buy a saw for £60 and do it yourself properly.

 

Let no one ever complain about paying a pro to cut down your tree.

 

 

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8 hours ago, Mesterh said:

Same as everything else I suppose.

 

Watch someone chop a tree down on youtube, buy a saw for £60 and do it yourself properly.

 

Let no one ever complain about paying a pro to cut down your tree.

 

 

Agree somewhat mate. Bottom line is you gotta be realistic about your own skills (and tools/workshop exquipment you've invested in)

 

Mine personally far exceed that of most main dealers for something as simple as servicing a digger or chipper. Same with welding and fabricating- I started buying the gear because I was so fed up of so called professionals making a hash of my jobs I took them.

 

On the flip side I've seen some right horror stories on kit where someone has got there before me and had a go.

 

Edited by doobin
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