zig zag failure?

[alex_m]

"A new version of the ZigZag is currently being developed and will be available in January 2014"

Interesting.

[Pete Hart]

Wow. I suppose they didn't have a choice.... Petzl developing the zig zag replacement due for release jan2014.

 

 

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[dexta]

"A new version of the ZigZag is currently being developed and will be available in January 2014"

Interesting.

 

I think sales will be very slow when it comes out,people will give it time to make sure we don't go down the same route again.

[LumberJake]

"A new version of the ZigZag is currently being developed and will be available in January 2014"

Interesting.

 

I think that it will be thoroughly tested this time. They might alter some of the other problems too.

[Ben Saxton]

Petzl have just tweeted a link to say they're recalling zigzag's

[High Scale]

Petzl have just tweeted a link to say they're recalling zigzag's

 

YouTube

 

:]

[Johny Walker]

Petzl have just tweeted a link to say they're recalling zigzag's

 

that wont be cheap to do, but the right thing to do, shame some other firms dont do the same ,

[Steve Bullman]

they'll have to prise mine from my kungfu grip

[mistahbenn]

Saw this on Treebuzz....

 

Recall Notice: Petzl ZIGZAG

#360804 - 04/24/13 05:44 PM Attachment (18 downloads)

Reply Quote Quick Reply

 

This information is complementary to and supersedes the Safety Alert issued

April 19, 2013

 

Summary of the facts:

 

On Friday, April 12, Petzl was informed of an accidental fall in a training center in Germany. This fall was related to a failure of the rope end attachment hole of the Petzl ZIGZAG mechanical Prusik.

We have since been informed of another identical failure.

 

These failures were the result of a particular configuration of a cantilevered and off-axis loaded upper carabiner (see photo).

 

Petzl believes that this incorrect positioning of the connector could inadvertently occur during normal use with the potential for serious injury or death.

 

Continued use of the ZIGZAG poses a risk of serious injury or death.

 

 

Petzl Action:

 

Petzl has decided to immediately recall all ZIGZAGs.

As a measure of precaution, we ask that you:

- Immediately stop using the ZIGZAG

- Contact Petzl America After Sales and Service: [email protected] -or- (877) 807-3805 to initiate the return process

- Return the ZIGZAG to Petzl America

 

Petzl America will pay for all shipping costs.

 

You can then choose from the following options:

- Credit for other Petzl products (equal to the retail price of the ZIGZAG + 30%)

- A complete refund of the purchase price

 

For more information about this recall:

- Consult the ZIGZAG recall FAQ (see below for link to download the original recall document and FAQ in PDF format)

- Contact Petzl America: [email protected] -or- (877) 807-3805

 

A new version of the ZIGZAG is currently being developed and will be available in January 2014.

 

We are fully aware of the inconvenience caused by this issue. Please accept our full apologies. Thank you for your continued trust.

 

Click here to download a PDF of the Recall Notice and FAQ concernting the ZIGZAG mechanical Prusik

[scotspine1]

they'll have to prise mine from my kungfu grip

 

either that or your rigor mortis grip