Customers ringing at ridiculous times - RANT.

[jfc]

Happens most weeks but why do people ring for a quote at 8.30pm on Friday night? Someone else rang at 1 o clock Sunday lunchtime. This is not for emergency work to dangerous trees btw. From memory I think 10pm is latest some has rung like this.

 

Does this boil anyone else's p!$$ or am I just a grumpy old man!

 

J.

 

[Stubby]

1 minute ago, jfc said:

 

Happens most weeks but why do people ring for a quote at 8.30pm on Friday night? Someone else rang at 1 o clock Sunday lunchtime. This is not for emergency work to dangerous trees btw. From memory I think 10pm is latest some has rung like this.

 

Does this boil anyone else's p!$$ or am I just a grumpy old man!

 

J.

 

 

No . They can ring you as much as they like . I don't mind .

[Mick Dempsey]

Turn your phone off or get another line.

Most people will expect to leave messages.

[Pete Mctree]

Just don’t answer it !

[maybelateron]

Even better is when they start by asking at 1pm Sunday: "Do you do free quotes?"

 

As a general rule if I am quoting for work for a customer who has chosen to ring at what I would regard as an inconsiderate time, eg 1pm Sunday, 8:30pm Friday, I tend to add a bit on to my usual rates to allow for "messing us about tax". Eg - "I will move all the pots out of the way before you come"  but then they never do.

 

Had a call the other morning at 07:15 from a regular customer, wanting to check when we were going, despite me having given her the date some weeks previously, and it not being until next month. I commented that it was a bit early, and she said she wanted to get me before I was at work. Has she not heard of voicemail? Anyway, this will be the last year we do her tall and very wide hedges in a sloping garden, further from base than we need to travel to get enough work in.

 

Rant over, thanks to the OP jfc for opening that can or worms🤣

[rapalaman]

Had texts come through from customers before 6am and up to 11-30pm. I just get used to it though sometimes I do get a bit annoyed at the thoughtlessness. It’s all work though so better than the phone staying silent 

[jfc]

No . They can ring you as much as they like . I don't mind .

Smart Alecs pointing out my bad English hack me off too! [emoji6]

 

[Stubby]

Just now, jfc said:

26 minutes ago, Stubby said:

No . They can ring you as much as they like . I don't mind .

Smart Alecs pointing out my bad English hack me off too!

Your English is fine . 👍

[jfc]

Just don’t answer it !

Generally I don't but still riles me.

Send a text or email instead.

[spudulike]

Yes but I get called by you arb types at all sort of times even bank holidays, late at night and Sundays so it isn't just your general public types!!!