Pricing cock up

[Rob D]

:confused1:Which do you give??? BIG difference!!!

 

Well yes there probably is in the letter of the law. But that aside for a minute - whether you give a quote or an estimate people will see that as your price.

 

People see it as one and the same.

 

Most adverts I see (as well as mine) ...... free estimates.....

[Mesterh]

Tbh I always tell the customer that I give quotes and not estimates.

 

Most I see are free quotes.

[skyhuck]

With our work you can see exactly what is involved in the job, so as "professionals" we should be able to give a price and stick to it.

 

Mechanics and the like can't always be sure of whats they are going to find once they begin.

[skyhuck]

Well yes there probably is in the letter of the law. But that aside for a minute - whether you give a quote or an estimate people will see that as your price.

 

People see it as one and the same.

 

Most adverts I see (as well as mine) ...... free estimates.....

 

I really do disagree, IMO there is a VERY REAL difference.

 

I ALWAYS give quotes

 

All my advertising says free quotes.

 

If you give an estimate, that fine you can charge more, as you have not committed to a specific price.

[Rob D]

With our work you can see exactly what is involved in the job, so as "professionals" we should be able to give a price and stick to it.

 

Mechanics and the like can't always be sure of whats they are going to find once they begin.

 

Got to disagree there

 

Even professionals make mistakes.

 

And if we took for example a thick conifer hedge then like mechanics you can't always be sure of what you find until you begin.

 

And yes there may be a very real difference between a quote and a price - but joe public don't see it like that IMO - they see an 'estimate' or a 'quote' as one and the same.

[Rob D]

One of the most interesting threads I've partaken of in a long time....

 

 

Now where is SWB.....!

 

 

[skyhuck]

.

 

And if we took for example a thick conifer hedge then like mechanics you can't always be sure of what you find until you begin.

 

And yes there may be a very real difference between a quote and a price - but joe public don't see it like that IMO - they see an 'estimate' or a 'quote' as one and the same.

 

Come on!! its a lot easier to have a look inside a hedge when quoting, than it is to look inside a gearbox

 

You have are saying there is a "difference" between quote and a price??:confused1:IMO they ARE the same, an "estimate" on the other hand is IMO a guild price that can go up or down.

[Rob D]

Come on!! its a lot easier to have a look inside a hedge when quoting, than it is to look inside a gearbox

 

You have are saying there is a "difference" between quote and a price??:confused1:IMO they ARE the same, an "estimate" on the other hand is IMO a guild price that can go up or down.

 

 

They must thinner hedges where you are!

 

 

And fair dos doing a gearbox is an extreme example - what about plumbers charging by the hour? Why can't they give a quote on the job when they get there? A lot of their work is pretty much standard stuff.....

 

 

What I am saying is that whether you give the public a quote, a price or an estimate - they see them all as one and the same IMO. They see this as what you will charge for the job.

 

 

 

Bear in mind this is something I have done only 3 times in 8 years - just genuine mistakes where I heavily underquoted. In each case I discussed with customer and they agreed I could increase the price so that at least the job was worth something to me.

[scotspine1]

With our work you can see exactly what is involved in the job, so as "professionals" we should be able to give a price and stick to it.

 

 

rubbish, professionals should be adaptable to a situation, especially where they are going to lose money on a job

[defenderjack]

Come on!! its a lot easier to have a look inside a hedge when quoting, than it is to look inside a gearbox

 

You have are saying there is a "difference" between quote and a price??:confused1:IMO they ARE the same, an "estimate" on the other hand is IMO a guild price that can go up or down.

 

i dont think i understand all this "free qoutation "stuff , i dont think i know of one person who charges for a qoute ? :confused1:maybe its just me but personally i dont se how that advertising that would help much ? people just expect it to be free after all its for your own benifit surely!