Mark_Skyland

You need to check if its damaged. Its a bit of a complicated setup but IIRC you need to follow the wiring from the motor back to where it goes into the tube. From the tube it curls around the articled part and its the bit after that where the issue is.

The issues I've seen with the battery hedge trimmers is with the wiring loom where it moves from the pole to the head. It runs too close to moving parts and isn't shielded. It could be that if its got wet and shorted out as the other components should stand up to a bit of water.

Probably did! £20 labour soon disappears once you take the machine in, tag it up write out the quote and phone the customer, usually several times, never mind repairing the thing. Hopefully it will help someone in the future if they come accross the same issue and this thread.

If you block the fuel inlet to the carb, just put your thumb over it and create a vacuum on the primer side, put some fuel pipe on it and suck you should not be able to draw air through, if you can you either have a hole in the pump gasket or usually a bad check valve.

As Stubby said it was user error rather than a manufacturing issue. The 395XP is a really good saw. I have a brand new one knocking about that has a cracked crankcase, I should really sell it on or fix it up. It will be the last of the 395's.

I was only joking. I charged £20, he's a good customer and I learned something.

The long winded version. Slackened off the chain so its hanging a lot and after a bit of messing about I could see that the chain was getting pinched at the top of the guide bar. I turned the bar and it did the same thing, the sprocket cover and guide plate (this thing in case people are wondering what it is Husqvarna 522 74 28-01 Chain Guide Plate SKYLANDEQUIPMENT.COM Replacement chain guide plate for the Husqvarna chainsaws listed below. FITS HUSQVARNA CHAINSAW MODELS 545 MARK II, 545G MARK II, 550 XP MARK II, 550 XPG MARK II... In this photo you can see the cover was scored along the top probably due to a thrown chain. ) Although the surface didn't feel raised I gave it a bit of a tickle with the angle grinder and boom, job done. The amount of material that I removed was next to nothing but enough to cause an issue that I haven't came across before. BTW Im not going to tell the customer that I repaired the cover I'm going to just bang a new one on for the handsome sum of £92 quid. I hope he doesn't use Arbtalk!

Sorted the problem today. To cut to the chase the sprocket cover was damaged which was causing the bar to pinch the chain. I will go into some boring detail later when I have a bit of time.

It is a bit strange that some saws melt the cover quicker than others. I only mentioned the running it on the deck as it can effect top handles as the exhaust is usually pointing downwards so the the gases can bounce off the floor back towards the cover. Maybe some heat reflective tape will help.

That and also a different ignition coil IIRC. All of the current cs2511's will be an x series going back maybe 4-5 ish years.

Had any luck sorting out the issue?

From what I've heard recently its looking like December 2025/Jan 2026

Do you leave it running while its sitting on the floor?

Not had a chance yet as there are quite a few machines in the workshop. I will hopefully get a bit of time in there this week to check it out.

Good shout out. Its worth checking out the PDF on the gov web site as some machines have already been checked. If your serial number falls within the range of affected machines but has a black dot next to the serial number then it has already been inspected and is fit for use. If you are unsure then speak to your local Stihl dealer.

I'm thinking that it might be something like that causing the problem. Its metal. I have a few old ones knocking about from knackered 550/560s so I will swap it out.

Looking at the vids and pics It looks like the zigzag bit is way chunkier than a Petzl zigzag.

This is the part number for the wrap handle kit 593202803, you get the handle plus some screws and an AV. Its not something that we stock and I cant see any in the UK selling it but ls engineers might be able to help you out. If you get stuck then send us an email as we can order it in for you, will prob be a week or two.

Thanks Pete, Ill check it out. I suggested that he keeps the bar and chain and replace everything else, he didn't seem too keen on that option

Had a customer drop in yesterday with a 562XP. Basically as soon as you tighten the bar nuts the chain gets really tight, slacken the nuts of a tiny bit to get the tension right and the chain moves around the bar by hand nicely, tighten the nuts down and it hardly turns. I only had a quick look at it, bar and chain are matching, it had the same issue with his old bar and chain, nothing seems to be out of place in regards to the chain getting pinched, the drum isn't contacting the sprocket cover although the clutch springs are really slack but they didn't cause tick over issues which I thought strange, and there didn't seem to be too much movement in the clutch bearing and the guide plate looked OK. I will have a proper look over it next week starting by swapping out the sprocket cover to rule out any issue with that. Im thinking that somehow the bar is somehow twisting causing the issue. He also said that he seems to be replacing the rim sprocket more often than usual, the rim floats freely on the drum. Has anyone came across this issue before?

It's made in the UK, that's about the extent of my knowledge tbh as my climbing days are well over. I only ever used prussik loops then swapped to a hitch climber and then the zigzag which I thought was a game changer. It will be interesting to see how well it works with SRT and how differently it works either on its own or used with a tether. I don't get the removal swivel bit as I thought that it could be used with or without the swivel but it doesn't look like it can't. Has anyone had any hands on experience with it?

There is a lot of interest in the ISC reflex at the minute. We have some info about it and the release date here ISC Reflex Mechanical Hitch - Skyland Equipment SKYLANDEQUIPMENT.COM The ISC REFLEX Mechanical Hitch is a mid-line attachable device for climbing up , down and around trees. We don't do pre orders as they can be far too much hassle for us and our customers but if anyone wants to be added to an order list then please email us here [email protected] or send a PM to me but its better to email as I'm not around on here enough. A shameless request but even if you aren't interested in the Reflex please click on the link to our web site above as its helps advertising with less funds going to google and more to arbtalk.

You're right they aren't the same, they do look similar though and I suppose you could make them fit as there is basically no OEM parts available anymore for the 020 AV. Ive only had two in the workshop and that was a good few years ago. I was making one decent saw from the two of them.

The trigger unit is this Trigger Unit for Stihl MS661 C-M, MS661 C-MW Chainsaws - OEM No. 1144 430 1010 WWW.LSENGINEERS.CO.UK Overview: The Trigger Unit for Stihl MS661 C-M and MS661 C-MW chainsaws is a genuine Stihl control component that restores precise throttle actuation and dependable response...

Ahh right on the carb. I thought you had the old 020 AV as that's what the L&S diagram is showing. Those av rubber always fail, they get soggy from the chain oil, they last a lot longer than the 201t spring though! Although the springs don't really fail but nearly everyone I've had through the workshop is twisted out of shape. I've got about 3 of those 020's in bits scatted about the workshop, one day I will put a couple together. One day!