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Roni Macdonald

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Everything posted by Roni Macdonald

  1. Roni Macdonald
    I wonder if they will.
  2. Roni Macdonald
    Is that dealer going to contact Husqvarna about it?
  3. Roni Macdonald
    Will try that 2mor0.
  4. Roni Macdonald
    We have tried a few times to figure out how it comes unclipped, obviously a certain sequence, but difficult to replicate although we have managed. We are very aware of the potential failure so continually check while in the tree. I have not heard from HSE either. Probably takes some time but hope they do take notice.
  5. Roni Macdonald
    Husqvarna Consumer Support returned my BROKEN battery with no communication and I also have heard nothing from Husqvarna. POOR POOR service.
  6. Roni Macdonald
    Husqvarna so called "consumer support" and after care service is shameful. They do not appear to give a DAMM once you've made the purchase. I am a very disappointed customer.
  7. Roni Macdonald
    Water pump bearings go quite often. After market ones are very cheap and fairly straight forward to fit. Tensioner on belt a bit tricky.
  8. Roni Macdonald
    looks dam good to me.
  9. Roni Macdonald
    RIDDOR form now submitted to HSE. Having difficulty finding online contact details for Husqvarna headquarters Sweden. Have posted complaint about "consumer support" deplorable attitude on Husqvarna facebook page.
  10. Roni Macdonald
    Thanks Merle, thats what I thought forums were for. I suspect I will have to go above "consumer support" to get any satisfaction. My "dangerous occurence" RIDDOR form will be sent to HSE over this weekend.
  11. Roni Macdonald
    Thanks Steve, nice to get some support.
  12. Roni Macdonald
    The problem was they were not communicating, not even to acknowledge receipt of my battery, However if it is of NO interest to any others then I shall refrain for posting my opinions on Arbtalk and let other find out for themselves how we are treated after purchase.
  13. Roni Macdonald

    <p>Thanks Jimmy, collected it yesterday and fitted today, using tomorrow. Looks a good bit of kit.</p>

  14. Roni Macdonald
    Just received this from "consumer Support" Further to your recent communication and comments regarding your intent to post the email thread on Arbtalk. You may note the disclaimer at the bottom of the email thread advising that this correspondence is intended for the recipient only. As you wish to take this route in resolving your issue, we have no alternative but to cease communication in this instance and advise that any future communication should be made via your local approved Husqvarna service dealer, which can be located using the following link; What a nice attitude and I guess what we have to expect from Husqvarna.
  15. Roni Macdonald
    Still no response from "customer support". How long does it take to see that the battery casing is burst???
  16. Roni Macdonald
    They could at least reply.
  17. Roni Macdonald
    very nice piece
  18. Roni Macdonald
    One week on and still not even a courtesy call from customer support Husqvarna to say they have received my battery. They do nothing to help promote the brand. Yet again a very p--d off Husky user.
  19. Roni Macdonald
    I am using my old 170 but bought it hoping to fit it to the 536LIXP when I can source a sprocket.
  20. Roni Macdonald
    First play with Samurai legend R6. Well impressed.
  21. Roni Macdonald
    Battery uplifted on monday pm. Not even a courtesy call from Husqvarna, although requested, to acknowledge their receipt of it.
  22. Roni Macdonald
    Used mine acouple of times now on facial features etc. Think it will suit me fine as I only use saw, no power tools.
  23. Roni Macdonald
    Try Clarks, they do a rollernose 36" for a great price.
  24. Roni Macdonald
    nice form
  25. Roni Macdonald
    some interesting pieces

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