Wow, welcome to the AA shop everyone, real sorry I'm so late to the party but only returned from Justins show late last night.
I can't possibly answer all the very valid points and comments raised (thank you) and thansk to Ben for raising the issue.
Bottom line I'm not naive enough to think 'ArbACs' get things right all of the time but by having gone through the process of assessment they've demonstarted they know how things should be, AND they can demo getting things right, and (hopefully) they do do things right most of the time.
Regarding the issue of vehicles and overloading, simply IF, on the day of assessment, we observe this (usually by seeing a stonking big pile of chip on board and looking at the springs) we will raise the issue and recommend they visit their local weighbride to 'enlighten' themsleves before 'Mr Plod' does and avoid similar overloading in the future. IF however we don't see this we may dicsuss the issue BUT there are other far more important issues that the scheme concerns itself with, not least as there are other authorities (NOT that the AA are an authority but 'figure of speech'...sorry!) far better placed than the AA to deal with such matters.
Regarding H&S in general, this is a 'culture' thing that should prevail in any business and it's implentation is a balance, along with everything else a business needs to do...including earn money!
The AA website (see Help becoming an ARB Approved Contractor PLEASE don't be put off coz it says 'Help bcoming an ArbAC' this applies equally to ALL businesses!) can now help you put a basic H&S document framework in place but the 'culture' is down to you. IMHO the most important part of the H&S system is the site risk assessment, and accompanying method statement if applicable, so this is the part to major on and, in my expereince, it's the part that is often below the standard it needs to be. Potentialy this document alone will avoid accidents and prevent injuries, please don;t overlook it.
Sorry, bit of a short respones considering what's gone before and as a parting shot please don't judge the scheme by your previous expereince of working for an ArbAC who perhaps ran overloaded, not to say that's okay by any means, but the scheme and the ethos behind it is about so much more.
Thanks all and excuse if I donl;t reply for a couple fo weeks (or so) as I'm takin some time to reintroduce myself to the family and hopefully in sunnier climes.
Take care out there and good to see those who I did at the SE show...great British weather prevailed!
Cheers..
Paul