Couriers are a disgrace!

[TimberCutterDartmoor]

I think with the exception of a few premium company's, the rest are a complete nightmare. UKMail - email stating est delivery between 12:50 and 13:50, which I am in to receive. Text option selected - when one drop away...

 

No text, no call at door, no card thru the letterbox...

 

AND YET

 

the online tracking says "Attempted delivery at 13:07"

 

Total Barstewards Grrrrr

[Paper Rustler]

UK mail told me packet was delivered. I didn't receive it escalated the claim area manager said left in my porch ok said I look on google earth at my house and tell.me where porch is? Houseopens onto street ukmail.paid in full for lost item and extra compensation

[Stubby]

I think with the exception of a few premium company's, the rest are a complete nightmare. UKMail - email stating est delivery between 12:50 and 13:50, which I am in to receive. Text option selected - when one drop away...

 

No text, no call at door, no card thru the letterbox...

 

AND YET

 

the online tracking says "Attempted delivery at 13:07"

 

Total Barstewards Grrrrr

 

Plain and simple its a 'kin lie .

[IVECOKID]

DPD for me , there tracking system is very accurate to a point of 10 mins I have left a local job to pull up at my House and track there van on a drop before me via my mobile .

 

Ste

[dan494]

Some are dreadful, post office being the worst. At Christmas they threw a parcel marked fragile over the side gate and no note through the door so it sat there for 3-4 days at a guess in the rain and it was photos for Xmas presents 😡 totally ruined

[harrythecat178]

The answer is when we all as a consumer have something delivered we want to pay little or nothing. This means couriers and drivers are under immense pressure to achieve large numbers of drops, possibly 200 in a day. Couple that to paying drivers minimum wages or even using agency drivers and corners will be cut. A 10kg box is down to little over £3 in some cases.

Our business has learnt to stick to quality carriers and only use APC, problems are minimal and easily sorted.

[White Noise]

Some are good and some are bad . No different to Arboriculture or for that matter most trades...

[twistedhicap]

Uk fail are the worst the driver dropped my parcel next door which is 500meters away and they didn't know and wasn't till I questioned vendor etc did we find out where it was !!

[openspaceman]

Uk fail are the worst the driver dropped my parcel next door which is 500meters away and they didn't know and wasn't till I questioned vendor etc did we find out where it was !!

 

I suspect the drivers for ukmail have a problem meeting quota as we have several deliveries fail because of no access to deliver, our yard is manned 6:00-18:00 each day.

 

Their tracking system gets manipulated too, we had a parcel which was marked as signed for by "martin" at 10:34 one day. No one here called Martin so I checked the video for 10:-11:00 no sign of any deliveries. Walking about the yard I found the parcel in the car park, checked the cameras again and Ukmail driver arrives at 9:30 , drops the package and drives off with his rear door swinging, brakes at the road entrance which shuts the door and proceeds onward.

 

Oddly enough I have good service from our local Hermes lady for outgoing stuff, she seems to collect and deliver in her own 4wd.

[Gray git]

Wife was in looking out the window and delivery driver pulls up writes something got out van walked up to house with the sorry you weren't in note and stuffed it into letter box, wife opens door as he was getting into van nd he just waved and drove off. I called and complained which was a waste of time but got it delivered the next day ok.