British Telecom based in India

[Stubby]

Not sure whether it will work with bt but with virginmedia (who also have Indian call centres) if you choose the option to leave you get routed to someone in Scotland.

 

My God ! Sottish Indians ! Nightmare

[Mull]

my god ! Sottish indians ! Nightmare

 

 

😂😃😂😂😃

[oldwoodcutter]

My daughter had a new line fitted from the pole to her new house,phone worked for a week,then went dead. When she called India they told her she lived in bishops stortford (actually lives in Norfolk) and they wouldn't believe that her phone wasnt working. They still billed her continously,and it took her from april to october afore they got her landline to work.

She's still got the scars on her forehead from the brick walls.

[Peasgood]

When I tried reporting my phone not working they asked if I had paid the bill.

WTF?

My BT Profanity broadband hasn't worked since October.

[bluebedouin]

My God ! Sottish Indians ! Nightmare

It's the Scottish cowboys you've got to watch out for.

[mendiplogs]

We've got issues with our BT broadband and phone line following a recent house move.

 

Now I know how to work call centres and get a responsible adult to deal with my issues normally - however, I have to admit I'm close to beaten here. All lines to BT go to a call centre in India if you have a problem, and tbh the level of effective service is nil.

 

Does anyone have an in to a UK number for such issues?

 

In anticipation.

 

Russ

 

Hi RUSH MY MATE has problems to someone must've rang up and cancelled his contract for him but is not him he's only had broadband less than a month and someone's cut him off it's a nightmare though they're wanting to attend £250 thanks John

[NFG]

NFG - it's simple billing stuff associated with running down the old line on divert whilst we move, ensuring the smooth transition of customer calls being rerouted to a new number etc. Cannot make them understand it hasn't happened despite them assuring me it has.

 

Bob - I'm close to binning them, but it's just another layer of potential business interruption I can do without.

 

There must be someone out there..... Busby?

 

Hi,

 

I used First Telecom for years in the UK they were very good, also you get to speak to someone when you call their number (as opposed to ansa phone maze) unless theyve changed. Used them for voice & ID Net for broadband - one of the better providers IMO.

 

 

N