Arbtalk Members Reponses to Stihl's Online Policy

[Eddy_t]

Theocus, you are missing the point completely.

 

After June 3rd you won't be able to buy ANY Stihl product online or over the phone, even if you have bought 1000 saws face to face and even had sex with the dealer.

 

How many dealers have you slept with mark?

 

 

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[Mark Bolam]

Not that many really, and I took precautions....

[Treegeek]

I can only see this policy hurting the small business user as homeowners need a hand over and expect it, large buyers ie hire firms big companies just buy and issue to staff clients.

It's small business like myself all my maintenance is done evenings weekend and all though I have typically need items plug brakebands if I need something different it means a visit to my dealer.

Please note that husqvarna assembly diagrams are available on line and I often research the numbers and order from my dealer generally ordered before 5pm at the shop next day.

Listen to your customer base communicate with your dealer network you've just made there job harder I wonder how soon other saw makers will pickup your old customers ??????

[Ian Leach]

Not that many really, and I took precautions....

 

Precautions ? What did you do bring a husky with you just in case.

 

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[BenR]

Stihl,

 

To be blunt. Whoever decided this was a good idea is an idiot. You have just significantly reduced you customer base..

 

It's a no brainer.. We provide evidence of being a pro user. You send us the kit we need...

 

Guess there is nobody there with a brain.

[Theocus]

Well if sleeping with the dealers is not going to work then im going to Husky!!!!

 

did i read the wrong online policy, i just googled it and must of got the old version, didnt see the post 3rd June idiocy!!!

 

My local dealers stuggle with the concept of proffesional users, this maybe tricky!!!!

[Stephen Blair]

You are all doomed!!!

Personally I think it's a great idea, if such a small thing has brought disaster to so many tree surgeons, I can go back to being the only 1 in the area and buy a big unimog again and make loads of money like the good old days!!!

Maybe our local dealer can re open before the bulldozers move in and the half dozen guys will get their jobs back that they had for 30 years !!

[Ian C]

it wont matter to you as you done need spares as you only do 2 jobs a year:001_tt2:

[Tony Croft aka hamadryad]

in their defence we should all be thinking local these days, I think its daft if its not a level playing field though and stihl will lose so much it is going to go down in the quartely board meeting as the biggest cluster f... ever made in their long history!

[Hodge]

Today I have been busy. I have also found the time to read arb talk. About half hour or so checking out different bits n pieces, it's good reading. I could also have made it to my local orange n white dealer in this time. Crack on guys

 

We're not all the same as you though are we. Stupid comment really bud. 😏

 

 

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