Arborisk Customer Service!!!

[HRG Tree Services]

Thank you for getting back to me!

 

Sorry about the moan

 

Very competitive price received I will give you an answer soon

[Treewarrior]

Great Service and price from Arborisk can't fault them. Excellent.

[Mark Bolam]

Big thumbs up from me.

 

Been very helpful when my crappy bank screwed up my payment scheme.

 

Great company to deal with, and very competitive.

[TimberCutterDartmoor]

Well, sorry to report that I am a lot less likely to renew with arborisk following abysmal customer service after I had a chainsaw nicked. Aviva underwrites the policy and then the claim is passed on to a claim handler called Buckley Scott who have been a total nightmare; initially seemed on the ball but have now I've been emailing and 'phoning for a month to try to speak to them. Asked Aviva to help - nothing.

 

So aswell as not paying out they're not even communicating...

 

:thumbdown:

[monkeybusiness]

I had a similar nightmare with a loss adjusting firm when I got my chipper nicked (not insured through Arborisk by the way). From what I could understand the loss adjusters are independent companies who work for a number of insurance companies. I ended up threatening to go to the ombudsman - that sped things up a little.

[Hodge]

Big thumbs up from me.

 

Been very helpful when my crappy bank screwed up my payment scheme.

 

Great company to deal with, and very competitive.

 

Until you need to make a claim?....

 

 

Sent from Hodge's eye phone using the new fancy Arbtalk Mobile App:)

[Mark Bolam]

Very good point Hodge.

 

However, with the internet and Arbtalk now being so popular, word would soon get round if a company constantly failed their customers, and we would all leave them.

 

Sorry to hear about your trouble John.

[Johny Walker]

Very good point Hodge.

 

However, with the internet and Arbtalk now being so popular, word would soon get round if a company constantly failed their customers, and we would all leave them.

 

Sorry to hear about your trouble John.

 

i had a trailer wazzed bk end of last ,the claim was sorted in good time , & this yr premium was less than last yrs

[Hodge]

i had a trailer wazzed bk end of last ,the claim was sorted in good time , & this yr premium was less than last yrs

 

That's good to hear. I would hate to think of people paying for insurance and not getting paid out. Insurance is only any good if they pay up.

 

 

Sent from Hodge's eye phone using the new fancy Arbtalk Mobile App:)

[Swampster]

So far so good. I've just renewed with them as the price and service so far has been excellent. They get my vote.