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Posted (edited)
2 hours ago, kram said:

 

I worked in a mail centre when I was young. They like to hold back vast quantities of second class. They only get fined once for it being late so they let it sit for ages, it might get sorted by Febuary.. I believe they now include RM48 and RM24 in what they hold back, it'll all be sitting at your local mail centre.

Its very much fraud, offering a service they had no intention of delivering.

 

I try not to use them. Amazon are the best for delivery,  Evri being slow but reliable.

DHL are the worst.

 

Amazon very much depends on the attitude of the driver, some are excellent, some really couldn't give a feck, 

Evri are defrauding their customers and their drivers, the scam is to charge the customer one rate for the weight and size of the parcel, then claim it measures and weighs less, so it falls into a lower delivery bracket rate for the drivers, so drivers get paid less for deliveries and run the risk of running overweight if they aren't careful.

dhl are again dependent on individual drivers, as are most others, they are all competing in a race to the bottom to  be the cheapest service, instead of providing a better service and rising to the top.

Royal Mail and Parcelforce already have a well established army of drivers, almost all who know the areas like the back of their own hands, and my local posties have become friends after many years of deliveries, whereas other delivery drivers are a different one each time, often not even able to open a gate or ring a feckin' bell, I have had people bring me parcels that were found in hedges and gateways some distance from my actual address.

trying to get a resolution from any of these is a waste of time as the enquiry is handled by ai/ bots who are feckin' useless and just go round in circles that fail to even recognise the problem let alone solve it.

Edited by Oldfeller

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Posted

Royal mail good in my area. Had 2 parcels earlier this week via DPD were dropped half a mile away, and told left with neighbour, house owner never saw them and were photographed outside gate and were then thrown in garden. App said left with neighbour Maggy at number 1.which was totally wrong. 

Have emailed them but bet I get no response. 

  • Like 1
Posted
25 minutes ago, Oldfeller said:

<<<They are all competing in a race to the bottom to  be the cheapest service, instead of providing a better service and rising to the top.>>>

 

<<<trying to get a resolution from any of these is a waste of time as the enquiry is handled by ai/ bots who are feckin' useless and just go round in circles that fail to even recognise the problem let alone solve it.>>>

 

 

 

 

 

All too common themes with most products and services in this brave new world of hours, from both the state and private providers.

 

There's a Blur song about all this somewhere......

 

 

 

 

Posted

My initial complaint btw, was just regarding normal post, letters that fit through a letter box. So not even considering the complications around parcel delivery. The postman simply hadn't even visited for 2 weeks. 

 

 

Posted

Denmark has just ended its general postal service and personally I think we consider doing the same. The labour force is over-unionised and an inefficient throw back to the 1960s. The use of private letters is in decline and government / NHS should be forced to digitize. 90% of the physical mail I get is junk mail and a large proportion is a duplication of email. There are other ways to deliver the financial services and banking than through a post office branch.  Sorry if this sounds harsh.  For parcels, competition is great, but some days you get evri, parcel force, DPD all delivering separately and blocking up the roads - there must be a way to co-ordinate this.

Posted

I always think the best option would to get parcels delivered by royal mail as they are coming here anyway. Delivery of letters here in porlock is bang on. 

  • Like 1

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