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51 minutes ago, Muddy42 said:

 

I can see the stump you removed.  Are you sure they are not talking about the other stump as well that you didn't remove, shown closer to the path in your photo?

Nope defo not talking about the small stump at the back. As all corraspondence has been going on about that stump, and he's only mentioned that one stump!

 

Ive asked him to send me the photos of his concerns as he said he has them for proof, but yet to recieve them. 

 

 I've been back to the site, and its not been touched since I was last there, so dont know how his gardener could say she couldn't plant. Had a dig about, stump gone. 

 

He's even now gone as far as reporting us to Checkatrade as a "Rogue Trader" 🤔 

Glad I had the photos!

 

Off to the small claim's it will be!

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20 hours ago, peds said:

The pragmatist in me would probably draw a line under it, take it on the chin, and move on; but I am keen to hear on what our resident eastern European representative has to say on the matter.

It involves duct tape and cable ties

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If you haven't seen him face to face in the garden, tell him you need the opportunity to finish a good job and get him to meet you there, if he refuses then that should give you a better standing in the small claims court that you are being reasonable.

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If he can't be bothered to meet you and show you what he is on about, and you have all quotes and invoices worded properly. Then only opinion is small claims court most people don't like it if you tell them that's what going to happen, as it black marks there credit score.    

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Typical poor job as that's hardly removal.

Not ground out properly and roots and mess left behind.

I wouldn't pay for that either 

Would of probably been a good idea to have it in writing you were only going to skim the stump off a bit for turfing over.

Move on with life and set out in future with customers what exactly you are doing.

 

Edited by Rough Cutter
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