Ranger Adblue Issues?

[dig-dug-dan]

30 minutes ago, PeteB said:

That's what has been said, commercial warranty is only 60kmiles or 3 years, she is 83k and 18 months on the road!

You would be better of on a contract hire to be honest if you are doing that sort of mileage, that way any breakdowns, they get you a replacement vehicle. It's down to them then!

that said, Ford do have one of the worst warranties out of all of them

[Jamie Jones]

2 hours ago, dig-dug-dan said:

You would be better of on a contract hire to be honest if you are doing that sort of mileage, that way any breakdowns, they get you a replacement vehicle. It's down to them then!

that said, Ford do have one of the worst warranties out of all of them

Isuzu warranty is no existent, even the breakdown recovery cover didn't recover me. . And Isuzu's have a number of issues that also don't get covered.

[PeteB]

30 minutes ago, Jamie Jones said:

Isuzu warranty is no existent, even the breakdown recovery cover didn't recover me. . And Isuzu's have a number of issues that also don't get covered.

I had a Rodeo some ten years ago and they were epically good, or at least the dealer was bloody good. That did 264k with nothing but routine stuff! At 120k, I took it in for service and commented that it was leaking oil and could they advise on this. They changed some seals in the gearbox under the 3 year warranty!

[dumper]

35 minutes ago, PeteB said:

I had a Rodeo some ten years ago and they were epically good, or at least the dealer was bloody good. That did 264k with nothing but routine stuff! At 120k, I took it in for service and commented that it was leaking oil and could they advise on this. They changed some seals in the gearbox under the 3 year warranty!

And you went to a different dealer for your ranger, the rodeo dealer got good customer loyalty for his service.

[PeteB]

I had five, nearly six good years and they lost the agency. Company policy changed and I tried a Hyundai - capable car but expensive as a company hack. Wrecked that stupidly and got a Ford. Unfortunately, the experience has been tainted and I would like try a V6 VW but they cost an awful lot!

[dumper]

It costs a lot to give good customer service 

[monkeybusiness]

Don’t think the Vw can tow 3.5 tonnes Pete.

Get a Navara, they don’t break (and if they do they have 5 year/100000 mile warranty). 

[wicklamulla]

5 hours ago, PeteB said:

That's what has been said, commercial warranty is only 60kmiles or 3 years, she is 83k and 18 months on the road!

Bleddy crap service if ya ask me especially after all the previous trouble ye have had with the older Rangers. 

[Jamie Jones]

9 hours ago, PeteB said:

I had a Rodeo some ten years ago and they were epically good, or at least the dealer was bloody good. That did 264k with nothing but routine stuff! At 120k, I took it in for service and commented that it was leaking oil and could they advise on this. They changed some seals in the gearbox under the 3 year warranty!

The Rodeo was a great vehicle... but the D-Max is different. The also seemed to be a change of attitude when the D-Max can on the market with manufactures issues. Isuzu UK wasn’t interested in sorting them out and the dealers seemed to take the same approach.

I had a D-Max 2.5 Utah... the dealer was crap from start to finish. I had my brand new vehicle from the Mid Wales Dealer David Taylor Garages.

went to collect in the agreed day only to find out that the vehicle I had chosen in they yard (One that was already in stock) was then sold to someone else.

I then had to wait for a replacement vehicle and again that wasn’t ready on the collection day.. I got loads of rubbish about it being other people fault. The vehicle was then rushed through the PDI (that’s if they did it) and the extras was fitted on really badly.

boot line cracked. The wrong electrical connectors for the tow bar. They also cut out the reversing light wires. Couldn’t get the bumper back on straight. When the vehicle was returned to have things fixed and a new boot liner. The canopy top wasn’t put back straight a the bumper was still miss aligned. I asked for the dealer principle to give me a call on the on going issues and never heard back.

I paid an independent to do the issues out in the end because it was another two hour round trip.

After three months I found out that they had not cleared the finance on my trade in vehicle and I had to make a number of requests to get this done only to be given a number of lies. Eventually at the four month stage I had to give them till the end of the day to get the trade in vehicle finance cleared of court proceeding would be issued that night.

when the vehicle had an electrical issue and broke down they would only recover the vehicle back the the dealer where it was purchased and not the next nearest dealer. At this stage the relationship had totally broken down the the dealer and I had no faith that their mechanics could do anything more complicated than change the windscreen wipers.

After a short conversation with authorised recovery company that I didn’t want the vehicle to go to that dealer and why. They refused to pick the vehicle up.

i had to pay an independent garage to collect my vehicle and repair it.

So the warranty was not worth the paper it was written on.

i also had taken various matters up with Isuzu UK and they weren’t interested and were very unhelpful in everything I took up with them.

I had made a number of postings on the internet about the problems and the dealer rang me up and threatened to sue me for slander? after a long discussion he realised it was all true and offered a way forward. He had made some promises in how he was going to rebuild the relationship one was for the engine Ecuador’s to have the update and the other was for a 36k free service.

I have never wanted anything for nothing as this was not what it was about and made comments to that effect in relation to the free service.

I was told that if I piped in the evidence would be done free of charge while I waited.. I tried to get this done on two occasions the dealership wouldn’t entertain this and said there was a charge for having this done and it would have to be booked in with a couple of weeks notice. As I wasn’t getting anywhere I rang back on both occasions asking for the dealer principle to give me a call back.. Unsurprisingly I never had a call back. 

The dealer principles promises were never honoured.

The Izusu 2.5 D-Max suffered from issues where it regens too often and dumps fuel in the oil and blows the engine up.. Isuzu also doesn’t cover this under warranty for some reason. 

My truck truck started doing the regen far to often and although the oil level wasn’t rising It wasn’t worth the risk of keeping it.

So it had to go and got traded in at the three year stage with only about 38-39,000 on the clock.

The 2.5 always struggled to pull off with a trailer on a slight hill and I would often have to use the low ratio gears.

The new D-Max’s are only a 1.9 engine and that is never going to last as a towing vehicle. I also understand that these also suffer similar issues and Isuzu are still no better on the warranty taking to other locals who have the new vehicle.

I won’t have another Isuzu because of the Vehicle, Isuzu UK lack of warranty and the dealer broke more promises than plates at a free wedding.

[GA Groundcare]

Had a Trooper back in the day, then a Rodeo then two D-Max and experienced nothing but reliability in all of them. Isuzu would be my go to pick up.

 

Not had 1.9 but we have customers running them. Recon it goes and tows better than the 2.5 with decent gear ratios to match.