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Posted

Please someone help enlighten me on how to not upset a client /customer when they start there own pruning mission and think that  its ok to add there cuttings to your lovely chip pile . I  always seem to  come across to strong ?   Shouting  check for wire  ...bird feeders  ...nests  etc ...

In reality I want to say  stop taking the piss  and fook off these machines are high maintenance  ya twat . 

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Posted
4 minutes ago, White Noise said:

In reality I want to say  stop taking the piss  and fook off these machines are high maintenance  ya twat

Then say that. Tell them they are not insured and all damage will be billed to them whether they are responsible or not.

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Posted

Had similar myself.  Just the once mind!

 

Told them to make a seperate pile, if there’s time, energy, interest left after the quoted job it may be considered and a price will be calculated when the pile is complete. 

 

 

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Posted

This is a common theme, and regardless of telling them to watch out for wire there is nearly always something they throw in the pile, or roots etc.  I generally just ask them to put it to the side and we chuck it through, assuming its just a small amount

  • Like 4
Posted

I've had clients sneak up to the chipper when my back is turned and empty sacks of garden waste into the hopper.

One came out of nowhere and shoved a gatepost complete with iron mongery, which got as far as the rollers biting before I hit the reverse.

Many expat clients like to participate and drag brash and feed the chipper under supervision. 

 I was at the other end of the garden dragging branches when a length of re-bar (mistaken for a dry hazel stick) went through. I clearly heard it then and felt it vibrate my bones. I can still hear it today, often around 3am as part of a worry dream. 

  Ty

 

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Posted
8 hours ago, White Noise said:

Please someone help enlighten me on how to not upset a client /customer when they start there own pruning mission and think that  its ok to add there cuttings to your lovely chip pile . I  always seem to  come across to strong ?   Shouting  check for wire  ...bird feeders  ...nests  etc ...

In reality I want to say  stop taking the piss  and fook off these machines are high maintenance  ya twat . 

I’m the same, I get too arsey about it, especially if, after investigation I find a root or some other undesirable.

  • Like 2
Posted

Same here mick, nothing worse than seeing a load of rakings go through the chipper and I can here a stone drop a mile away in the back of my hopper ?. I will chip what I can for a customer providing time and space on the truck but all there rakings, weeds and roots no chance, explain the what the chipper likes and dislikes.

  • Like 1
Posted

I use the phrase,
" have you got full ppe, license and insurance?".
Then they give you a head cocked stare.
"Sorry mate no ppe and no insurance, no work".
Always worked for me.
[emoji106]

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