Thesnarlingbadger

Do you mean the ignition Key turned it's self off or is there a separate switch on the tracked models. If so the Key is still in the one position when the engine cuts out.

Were you getting the same issue as I had? also it seems odd that the machine is 4 years old and not had any issues with the ignition barrel up until now or is it some sort of corrosion issue?

Was that only linked to the ST8's or is that for all the machines? Sent from my iPhone using Arbtalk

It seem to fire up fine but once it cuts out it won't start again straight away. I had to leave it 5 minutes. Sent from my iPhone using Arbtalk

I'll check it all tomorrow. It wasn't from listers it was from redwood but I got it off someone just after the warranty about a year back. Sent from my iPhone using Arbtalk

I haven't seen any on the screen. Hopefully they do. Sent from my iPhone using Arbtalk

Cheers for the input. I'll check the wiring properly tomorrow and give it all a bit of a clean out. And I'll ring up the good folk at redwood on Monday to see if they have any insures. I'm subbing most of next week and the week after for as a climber for other firms so don't have a proper chance to test it out but it is due its 400 hr service so I might get it in while I'm working for others and see if they can work out the glitch if sorting all the wires doesn't show anything up. Keep sending any ideas as I'll go through the machine tomorrow and check anything that pops up. Cheers Sent from my iPhone using Arbtalk

Anyone got any bright idea as to what's wrong with my ST6 before I have to fork out to get listers to fix it. Today while chipping it just cut out (mid chip) then wouldn't start up again. Left it 10 minutes and it fired up. Then when chipping a largish handful of branches it cut out again almost like it couldn't cope with the amount going through (which wasn't loads for what it usually chews through). Loads of fuel in it so that wasn't the issue. Had the hydraulic pump and all the fluid changed in it not to long ago so I can't see it being anything to do with the hydraulics as there hasn't been a leek. Could it be the alternator or a loose wire? I've had a good look and all seems to be in order. It's a 2013 model with 400h on the clock. Any known faults that link to this problem? Any help would be really appreciated. Thank you all in advance. Sent from my iPhone using Arbtalk

That had me in stitches. Thanks for that Reg. To be honest I never got the company clothing malarkey. I do have my own company t-shirts now but never ask other workers to wear them as I hated being told to wear someone else's name. But I think for quoting purposes if that client has a few tree surgeons popping over to quote a job they can see you are from company 'X' straight away. I don't think it's won me any more jobs though. My t-shirts are black with green writing so they are not to garish but some people go out and find the brightest colour in the spectrum and make it in to a company shirt (only to get covered is muddy sap within a day). I'm only a small business but I can understand a larger firm who deals with say council jobs etc having the need for a more uniformed look as you maybe in the public eye a bit more. But I have always wondered if it is a sign of dominance in some cases and since you mentioned it I think it probably most definitely is. Cheers for the video, I have a few people in mind who would find this hilarious. Keep em coming. Sent from my iPhone using Arbtalk

Cheers mate Sent from my iPhone using Arbtalk

Good for you. I can imagine that is bloody hard work but also very rewarding. I did explain the lad what was going to happen and that he could have apples every year once the tree was established. He helped take down the bits that were attached to the branches and was very pleased to use his pen knife. He seems like a really great kid. I just hope this whole thing hasn't upset him too much. Sent from my iPhone using Arbtalk

Cheers Sent from my iPhone using Arbtalk

Wise words mate. Can't please everyone. It's just a right pain when you get thrown in to a situation like this. Sent from my iPhone using Arbtalk

I've seen a couple of smaller ones out but no large ash yet. Bristol way Sent from my iPhone using Arbtalk

It's got to be the only place you can so far. I had to drive away from a car park the other day to brake a tenner because all I had were the new coins. Sent from my iPhone using Arbtalk

So the neighbour with the autistic child was really understanding and both her and the lad were grateful for the apple tree I brought them. The customer was out so I sent an e-mail explaining that all the work has been done and hope you are happy etc etc. Not heard back yet but it has all gone better then I had hoped and is a lot of stressing off my shoulders. Thanks for all the replays. Haha Joe, that was a thought that went through my head but I thought maybe best to not have anymore hassle from this one. Sent from my iPhone using Arbtalk

Thank you for all your posts on this situation I haven't had a proper chance to read them until this morning and I really like some of the ideas coming out. I'm not trying to better my reputation by doing this just feel bad for the kid and I don't want this customer wrecking my reputation. The lad is around 10 so the tent my be a little bit to young for him but I like the way your thinking. I think I will have to leave building a den as I'm a bit worried that to build something that definitely isn't going to fall my be taking up the best part of a day. I'm going to head to a nursery and try and find a fruit tree for the lad this morning and then go over this afternoon and just get it debt with. I will let you know of the out come this evening. Thank you for all your input it has been really appreciated if nothing else it has made me realise everyone ends up in similar situation at some point.

Yeah your right mate. I just need to get it done and put it to the back of my head. Onwards and upwards as they say. Cheers Sent from my iPhone using Arbtalk

Yeah I know I have to do it, and I get the kid can't be wrapped in cotton wool, but it's almost as if the customer want to go out of her way to spoil this kids fun. I guess I just have to be the bad guy in someone's books. I'm just a bit pee'd off that I have been dropped in a neighbourly dispute and the neighbours won't even talk to each other and try and sort it amicably. I'm a arborist not a flaming relationships councillor. Sent from my iPhone using Arbtalk

That's true. I think I'm going to go to a nursery on Saturday and pick him up a sapling to plant himself. Sent from my iPhone using Arbtalk

Yeah she really is. I could never have foreseen this outcome. I know it'll all be sorted by next week but I'm dreading telling the neighbour I have to cut the last branches off. Sent from my iPhone using Arbtalk

Cheers, it's appreciated. As it's only a small job taking pics of everything on every job would have been too time consuming (or maybe not). I think the issue is I don't really agree with the customer but am panicking a bit that I'll get a bad rep. The lad I was working with thinks she may be playing the old fragile lady card to through her weight about. Live and learn I guess. Sent from my iPhone using Arbtalk

I've asked then to talk but the customer won't even speak to them, she hates the kid and I don't think she understands what autism actually is (she just thinks the kid is load and a nasty piece of work). I think you may be right about building him a den, I may just be a soft touch. I just feel awful about upsetting this lad so much. Thanks for the input it's appreciated. Sent from my iPhone using Arbtalk

I get what your saying and in most cases it would not have been an issue. The customer even said I have never been back there so how would I know, isn't it obvious that you should cut this back. It was as I thought as straight forward as work can get. The quote was not the issue, she just decided that that was going to be done and that was that :-/. Sent from my iPhone using Arbtalk

I have recently done a job I which there were some over hanging branches into next door. Now the quote was to reduce the height of said Laurel and trim back customers side, all nice and straight forward (or so I thought). On the day of the job there was a kid playing next door, this child is extremely autistic and uses the area where the branches were hanging over as a den. While we were carting out the job the kids carer asked if we were cutting any of the overhanging branches off to which the reply was no (as this was not quoted for and it wouldn't affect the aesthetics of the job). Later on my customer (an old lady) asked to see what they wanted kept, so I showed her. She then said she wanted them all cut back so the kid couldn't play on them as she was worried he might hurt himself and sue. I explained that this would cost more and she started to cry and make me out to be a bit of a nasty person. So I agreed to cut it all back for free as I didn't want the hassle, so we did. However I explained to her that a couple of branches were left on as on was supporting some steps and the kids den and another as holding a hammock up. The kid was devastated and before we actually cut the branches back I spoke to his mother to apologise, who has enough on her plate without this added stress, she thanked me for speaking to her first and for leaving just a couple of branches. The next day I revived an email from the customer externally angry with a picture showing what was left, she wants the branches off no questions. I don't want to do it but also do not want the bad press at this early stage in my business and she seams like a woman that will go all out to write bad reviews. So I'm fought between a rock and shard place. I've agreed to do it but have said I will speak to the autistic boys mother first. Now this whole situation has got me stressed out and upset as it is going to really upset this young lad but I'm just wondering if maybe some kind of peace offering may help the situation. I thought I may build him a little den or get a tree for him to plant and watch grow. Any ideas or suggestions would be greatly appreciated as I feel like a horrible person. I'm just trying to keep the peace and am kinda confused how I ended up in this whole situation in the first place. Thanks people. Sent from my iPhone using Arbtalk