I would like to share a very recent bad experience we have had involving some traveling scum!!! Got a phone call a few weeks ago to look at some tree work, yes no problem I said what's your address? Oh erm it's...do u know where the layby is down so & so road...yes I do...meet me there! I thought it seemed strange but when I got there the house was down a single track road off this layby, I just thought he asked to meet there because it was easier to find. Meets this lad mid 20s tells me what he wants doing, I voiced my concerns and eventually come up with a solution. He told me it was his house and he wasn't living there as it had been flooded, he even walked around the outside of the house and pointed through the windows to show me the water damage. Gave my price and left it with him. A week later he rings up, can you do the job? Yes no problem, gave a date and time he agreed. Turned up rang just to confirm the work, he text me back and said yes crack on! I had quoted to crown lift these confers for vehicle access to 10', 3 hours in he text me saying do u mean they will be 10' tall when your finished? No...as agreed they are to be crown lifted on 1 side for access. rang him and said we had nearly done as his wife was to come and pay us, oh erm I don finish work while 8 u will have to collect payment then! 7 days later he had bloked my number & wouldn't answer calls / texts! Someone finally rang today claiming to be the property owner and we had ruined his trees but he would only pay me if I returned and reduced the height for another £100!!! 2 days work extra! Turns out the lad I spoke who claimed to live there had flyerd the real customer, real customer rang him got him to quote, he rang me knowing the house wasn't lived in, got me to quote him pretending house was his, we did the work discussed that unbeknown to me the real house owner had not agreed to, the scum bag then got his friend to contact me pretending to be the property owner wanting me to put the work right so I assume they can get paid then disappear while doing nothing, and letting us do all the work!!! All an elaborate scam to make money off of us an honest firm! I cannot believe the lengths people go to especially the traveling scum to extract money out of unsuspecting people. Don't trust anyone, always question their actions if your unsure! Luckily it was a piss easy job and only cost me £110 in costs! Could have been a lot worse