Jump to content

Log in or register to remove this advert

Problems with Fisher Direct Spikes.


jfc
 Share

Recommended Posts

Hi Folks,

 

I bought a set of Spikes from Fisher Direct a year a go, used them a few times and part of the leather calf binding broke, after a few emails and calls I got a replacement calf binding:thumbup1:. I hardly used the spikes after that as the company I was working for supplied them but the binding broke again in April same place- I have sent a number of emails (none of which hae been replied to), so rang and spoke with the guy who seems to run Fisher Direct, he agreed to replace the binding with some velcro ones if I sent time pictures. Which I did - but no reply - rang him, said he didn't get the pics. So sent them as tex msgs and asked him to acknowledge receipt (guess what) - no reply.:thumbdown:

 

I have tried ringing but think he has blocked my number, and never get to speak to him.

 

Sent him another two emails asking for him to replace the dangerous binding - no reply.

 

Any suggestions (I am thinking about getting Trading Standards involved as the bindings have failed in the same place twice and this could be dangerous) - anyone got any other suggestions.

 

I know they are not expensive spikes (buy cheap and buy twice and all - it's what I could afford at the time) but I had used them less than 10 times, even cheap ones should be up to that.

 

 

Jfc.

Link to comment
Share on other sites

Log in or register to remove this advert

If you can't trust them as your main climbing spikes why even consider them as a rescue option when 2 lives are reliant? Just a thought. - Rescue kit should be even more failsafe than what you use everyday, not damaged/overused/out of date or untrustworthy.

Link to comment
Share on other sites

Hi Sk,

 

When I spoke to the guy on the phone he offered to replace the leather bindings with velcro ones, which should hopefully be reliable. But he is not replying to any email or phone calls. I even offered to pay the cost price of changing to the velcro bindings, but got no reply.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

  •  

  • Featured Adverts

About

Arbtalk.co.uk is a hub for the arboriculture industry in the UK.  
If you're just starting out and you need business, equipment, tech or training support you're in the right place.  If you've done it, made it, got a van load of oily t-shirts and have decided to give something back by sharing your knowledge or wisdom,  then you're welcome too.
If you would like to contribute to making this industry more effective and safe then welcome.
Just like a living tree, it'll always be a work in progress.
Please have a look around, sign up, share and contribute the best you have.

See you inside.

The Arbtalk Team

Follow us

Articles

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.