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Andymacp
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The manager could of left on bad terms and anything to do with him will be a bad taste in their mouth.

I'd go and speak with them and if they are genuinely un aware of your job then try and meet in the middle and put the blame on this other guy, shake hands and keep a good customer!

Even if you could cover your costs and take your share on the chin.

If they just point blank palm you off then small claims court like Felix says.

Horrible when it happens, very stressfull and unfair

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Quoted a job for a hotel that we've worked for before. Always dealt with the maintenance man. He called and asked us to carry out the work.

We called in and confirmed with duty manager before starting. Finished the job, put in the invoice and now 3 months later they are saying no-one said the work was to be done and there not paying. The maintenance man left just after we finished.

I know folk get signed paperwork and purchase orders but up here it's not normally like that.

Any advice or help?

 

A contract can be verbal and legally binding , I would track down the guy that gave the ok for the job and get him to sign a affidavit to confirm the work order. As he was employed by the hotel at the time he will be deemed as their agent. No wriggling out of that one.

 

Bob

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