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stihl's online sales policy


littlerob
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I wouldn't say to anyone who it was or they'll have everyone ringing up, and they may get in trouble if they don't do the same for others. I'm sure you know that anyway but I wouldn't have even put the hint out that some are willing!

 

I know, but someone else did it on another posting thread recently too, the supplier wouldn't have done it if I hadn't demonstrated my competence with chainsaws by ordering dozens of spares off them int the past.

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Looking alittle further, I see that Stihl's policy is more like 'does not allow delivery of Stihl products bought online or over the phone, unless the dealer conducts (or has previously conducted) a Stihl professional hand-over with the customer or the customer is a known professional. A known professionalí would be someone who has recognised qualifications in the appropriate field for the machinery they are purchasing and/or has dealt with the dealer before.'

 

My supplier is legitimately supplying me, then.

 

If anyone's longstanding Stihl dealer has just recently insisted you come in to collect every time, they may be applying the policy too strictly. If they choose to lose business that way, that's up to them.

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Looking alittle further, I see that Stihl's policy is more like 'does not allow delivery of Stihl products bought online or over the phone, unless the dealer conducts (or has previously conducted) a Stihl professional hand-over with the customer or the customer is a known professional. A known professionalí would be someone who has recognised qualifications in the appropriate field for the machinery they are purchasing and/or has dealt with the dealer before.'

 

My supplier is legitimately supplying me, then.

 

If anyone's longstanding Stihl dealer has just recently insisted you come in to collect every time, they may be applying the policy too strictly. If they choose to lose business that way, that's up to them.

 

Unfortunately, you're wrong.

That was how the old policy was supposed to work.

The new policy does not allow for sending any stihl products, full stop!

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