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Old-Oak
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The pragmatist in me would probably draw a line under it, take it on the chin, and move on; but I am keen to hear on what our resident eastern European representative has to say on the matter.

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54 minutes ago, peds said:

The pragmatist in me would probably draw a line under it, take it on the chin, and move on; but I am keen to hear on what our resident eastern European representative has to say on the matter.


He’s already round there killing the bloke’s extended family. 

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Bad communication,i always confirm that I grind stump 100mm below ground level root crown left in the ground only grass can be planted if they want complete removal, that a landscaper job 😞 never had problem , but client is always right so go back and negotiate, scandals will not resolve anything 🤝

Edited by Sviatoslav Tulin
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18 hours ago, Mark Bolam said:

Here you go Peds.

 

 

IMG_0425.png

IMG_0426.png

IMG_0427.png

thats a stump thats gone sure enough

when i grind stumps i take it about 6 inches below the ground so you can get grass over the top.

but i dont usually do stumps cos its hassle.

if they want you chasing every bit of root to get it all then it just costs more.

 

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I always describe a stump as like a spiders body - I go down a foot deep and out to the first knuckles and won’t normally chase any roots out.

Unless specifically asked for and they’re shallow, ie. Cherry, horse chestnut etc and then it’s more £.

deepest I’ve been was 3ft and about 8ft across - there are pics in the stumpgrinding thread a few years ago.

Meet this fella on site, take your grinder with you and if necessary go deeper or just use it to show him that it’s just the odd bit of root left.

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19 hours ago, Old-Oak said:

Been in this trade a long time, and never came across this problem.

Was asked to remove a stump.

Removed the stump.

Now customer says the stumps still there🤔

 

Here's before, during, and after...IMG_6101.heicIMG_6102.heicIMG_6102.heicIMG_6110.heic

 

I know I'm getting old but WTF!!

 

Keep asking him to send me pictures of his issue, as he says the stumps still there, but he sends no photos, just threats that if we take it further, he'll counter claim, for his lawyers, and time lost and how his gardener lost a days work because she could not plant there.

 

Anyone else ever had to deal with non payers?

 

I can see the stump you removed.  Are you sure they are not talking about the other stump as well that you didn't remove, shown closer to the path in your photo?

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