Advice on new 661

[topchippyles]

4 minutes ago, muttley9050 said:

Well of course I will be taking back. But exchange might be difficult. These saws are like rocking horse poo at the moment. Will call them in the morning.

Just ask them to replace that part of the casing. 

[muttley9050]

Just ask them to replace that part of the casing. 

I guess they may have the part.

[gand]

I'm guessing they didn't pdi then! Every saw that goes out should be checked over for any running issues, if it's oiling, damage etc. I'd be checking if they actually register the warranty if simple checks can't be done. You'll be surprised how many machines don't get registered 

[muttley9050]

I'm guessing they didn't pdi then! Every saw that goes out should be checked over for any running issues, if it's oiling, damage etc. I'd be checking if they actually register the warranty if simple checks can't be done. You'll be surprised how many machines don't get registered 

So do stihl recommend that dealers fuel and oil up each saw and run test it?

[Joe Newton]

37 minutes ago, muttley9050 said:

47 minutes ago, gand said:

I'm guessing they didn't pdi then! Every saw that goes out should be checked over for any running issues, if it's oiling, damage etc. I'd be checking if they actually register the warranty if simple checks can't be done. You'll be surprised how many machines don't get registered 

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So do stihl recommend that dealers fuel and oil up each saw and run test it?

Naturally! It's a pre delivery inspection required for the sale of any 2 stroke machine. 

 

Probably won't be oiled, but it'll be filled with stihl motomix or the equivalent and ran up and checked then drained prior to postage 

[gand]

1 hour ago, muttley9050 said:

1 hour ago, gand said:

I'm guessing they didn't pdi then! Every saw that goes out should be checked over for any running issues, if it's oiling, damage etc. I'd be checking if they actually register the warranty if simple checks can't be done. You'll be surprised how many machines don't get registered 

Read more  

So do stihl recommend that dealers fuel and oil up each saw and run test it?

 

49 minutes ago, Joe Newton said:

Naturally! It's a pre delivery inspection required for the sale of any 2 stroke machine. 

 

Probably won't be oiled, but it'll be filled with stihl motomix or the equivalent and ran up and checked then drained prior to postage 

Stihl say to check every machine is in a safe and running order. In this case the saw was being collected, so I would of been expecting to a saw fully assembled, fueled and oiled. 

[muttley9050]

Stihl say to check every machine is in a safe and running order. In this case the saw was being collected, so I would of been expecting to a saw fully assembled, fueled and oiled. 

She did ask if I wanted it assembled. I said no thanks. Should of done.

[gand]

Was the box sealed? Was there any fuel or oil in it? If not they've not bothered to look at it. I wouldn't dream of sending a saw out unchecked. I might have a different opinion though after as I used to the one buying

[spuddog0507]

19 minutes ago, gand said:

Was the box sealed? Was there any fuel or oil in it? If not they've not bothered to look at it. I wouldn't dream of sending a saw out unchecked. I might have a different opinion though after as I used to the one buying

All the saws i have had from your shop have been assembled and fuelled and oiled and a test run done, 

 

[muttley9050]

Was the box sealed? Was there any fuel or oil in it? If not they've not bothered to look at it. I wouldn't dream of sending a saw out unchecked. I might have a different opinion though after as I used to the one buying

Box was open. Chain had been put in main box. No fuel or anything in saw.