Customers asking to pay cash to avoid VAT.

[Unframed Dave]

As a customer only, ( I spent 20 years self employed serving the public) some of your answers are very clever. If it gives you a bit of satisfaction, crack on. 

 

It's a personal choice, why the need to appear arrogant and offensive, surely a simple, no thank you, we don't offer that facility would do? 

 

I never had a slack day in 20 years working for myself. I also never advertised. 

 

Just saying like. I said to myself I wouldn't get involved in these type of discussions on here, but seriously you've wasted your time quoting as soon as a comment like those exits your mouth. It might give you a bit of satisfaction, but I guarantee, that little exchange of words will also extend beyond the customer you've just had it with. 

[Mick Dempsey]

11 minutes ago, Unframed Dave said:

As a customer only, ( I spent 20 years self employed serving the public) some of your answers are very clever. If it gives you a bit of satisfaction, crack on. 

 

It's a personal choice, why the need to appear arrogant and offensive, surely a simple, no thank you, we don't offer that facility would do? 

 

I never had a slack day in 20 years working for myself. I also never advertised. 

 

Just saying like. I said to myself I wouldn't get involved in these type of discussions on here, but seriously you've wasted your time quoting as soon as a comment like those exits your mouth. It might give you a bit of satisfaction, but I guarantee, that little exchange of words will also extend beyond the customer you've just had it with. 

Just checking, are you talking to the OP?

[Unframed Dave]

14 minutes ago, Mick Dempsey said:

Just checking, are you talking to the OP?

Not uniquely but the body language when communicating that message could alter it's delivery in one of two ways. 

[Mick Dempsey]

[richyrich]

14 hours ago, Retired Climber said:

If someone wants to pay by cash or cheque I just tell them that I'll need to add £192 to the bill to cover the time to go to the bank. Soon gets them asking for bank details. 

Do you live offshore?

[Retired Climber]

17 minutes ago, richyrich said:

Do you live offshore?

No. 

[benedmonds]

4 hours ago, Unframed Dave said:

It's a personal choice, why the need to appear arrogant and offensive, surely a simple, no thank you, we don't offer that facility would do? 

My initial question was half in jest and my standard answer is "sorry, everything has to go through the books." 

I was just starting  some discussion to break up the day.. 

 

As a medium sized firm with three teams out, I probably have more clients than many so probably get asked the question more. I find it interesting that so many respectable people are happy to ask me to break the law to save them a few quid.

[Retired Climber]

My professional answer is that if a client asks if there is a discount for cash, simply say "No, actually it's more expensive if I need to deal with cash", followed by a reason. Studies have shown that it doesn't really matter what that reason is, as long as there is one. 

[Mick Dempsey]

4 hours ago, benedmonds said:

My initial question was half in jest and my standard answer is "sorry, everything has to go through the books." 

I was just starting  some discussion to break up the day.. 

 

As a medium sized firm with three teams out, I probably have more clients than many so probably get asked the question more. I find it interesting that so many respectable people are happy to ask me to break the law to save them a few quid.

It’s not just them that saves a few quid though is it?

[Joe Newton]

Who doesn't love the odd cash job?