Husqvarna 550 Mk 2 or older MS 261-CM

[Khriss]

42 minutes ago, Stubby said:

You did not find the air leak then Khiss ? ?

No mate. I did get saw back after 'first' inspection by dealer with no exhaust port gasket 

[Khriss]

16 hours ago, Mark Bolam said:

Khriss the whole world and his wife knows that Husky's have got a 12 month pro user warranty.

Didn't you take it up with Husqvarna?

Mate. It baffled me. When dealer is bullshitting you I gave up. E. DOES of Essex certainly do not think Husqvarna have a 12 month Pro warranty. K

[Mark_Skyland]

On 05/04/2019 at 21:21, Toad said:

Is it the customer or the dealer who first registers the saw?

Used to be the customer but now it's the dealer. 

On 05/04/2019 at 21:34, Mark Bolam said:

Just out of interest Mark, what does a dealer service provide?

As you well know I’m about to press the button on a new 550xpg mk2, and the opportunity of doubling the warranty is obviously very appealing.

It's basically a strip down of the saw, clean and inspect for wear/damaged/loose or missing parts, check the av, safety mechanisms and features, clean the tanks and filters, sharpen the chain and dress the bar, adjust the carb of need be plus a few other things. We don't replace any items unless they need it so we only charge £36 Inc vat.

 

A lot of the time though people bring in a fecked machine asking for a service when what it usually needs is repairing.

 

As a side note the xpg should be in stock with husky the 22nd of this month.

[Mark Bolam]

Sounds well worth doing mate.

[peatff]

On 06/04/2019 at 09:09, Khriss said:

Mate. It baffled me. When dealer is bullshitting you I gave up. E. DOES of Essex certainly do not think Husqvarna have a 12 month Pro warranty. K

 

You should be taking this up with trading standards, you are eligible for repairs under the consumer rights act or the sale of goods act.

[openspaceman]

24 minutes ago, peatff said:

 

You should be taking this up with trading standards, you are eligible for repairs under the consumer rights act or the sale of goods act.

interestingly the Consumer Rights Act superseded the Sale of Goods Act for sales by businesses to consumers.  Business to business sales aren't covered under the Consumer Rights Act but I think they are still covered under the Sale of Goods Act

[spudulike]

8 hours ago, Mark_Skyland said:

A lot of the time though people bring in a fecked machine asking for a service when what it usually needs is repairing.

And don't I know it

[Khriss]

Pretty good price fr all that Mark. An more likely to find a fault if so. K