BT lines, who is responsible

[Andy Clark]

Found this......

 

'We also accept responsibility for loss or damage to your physical property arising from our negligence. We will pay up to £1 million in any 12-month period for this loss or damage.'

 

on here......

 

BT.com | Personal | Terms & Conditions

 

 

Now, to my way of thinking, as they are the owners of the cables/equipment etc, is it not their duty to maintain their own property??

 

And if being negligent in doing so, means that you face financial loss.........

 

 

 

See where i'm going with this??

[nailer]

BT told me that they are supposed to come and take lines down for tree work or similar and then put them back up. This is too expensive so they only fix what actually gets broke. Because of this, they don`t bother chasing payment.

[stoxs]

How about sending BT a bill for prevention of damage to thier equipment?

 

Small amount not ott and see what response you get.

[bob]

BT told me that they are supposed to come and take lines down for tree work or similar and then put them back up. This is too expensive so they only fix what actually gets broke. Because of this, they don`t bother chasing payment.

 

we have had to PAY for them to do this think it was £150 plus £50 per hour

not sure but deff £50 per hour and he stayed on site all day but think we were only booked hours he had to work

 

also been charged for repairing broken lines

[tommer9]

I asked a bt engineer only a few weeks ago about this, as i was on a job where a bt wire was stretched taught through a really messy ancient rhody, and he said that i would have been better telling the customer that she should pay me to do it as all bt would do is come and look at it and then charge her an enourmous call out fee and then another enourmous fee to cut it down and then just find a tree surgeon to do the work as they dont have any in house nowadays.

[armchairarborist]

had problems with bt wires loads of times, usually because they've frayed from rubbing branches, as soon as tree is climbed they snap and its my fault, found a chap who used to work for bt (proper bt served 20 yrs) who puts new lines up for about £50, unless its over a busy road, he even extended some for us and layed them on the ground so we could fell a load over them then put wires back up after, think that was £100. if they look suspect i pop £50 on job now...

[High Scale]

I understand that removing BT cables yourself is in fact illegal. Just say, as someone on here has pointed out and I have used this one myself once or twice, that a dead branch fell on the wire.

[Treeworld]

A company called highline are responsible for the vegetation control on bt lines.

[Treeworld]

Hi-Line Contractors SW Ltd | Local Services - Utility -

 

there we are.

[Yorkshireman]

 

We had a large clearence job last year where we just disconected the lines ourselves each morning so we could straight fell. All was well untill someone chipped the line!

 

A Classic that one