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who's a professional ?


daveindales
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In my eyes a "professional" is someone who has a broad knowledge of his career, whether learnt through college or on the tools for several years. But more importantly, a "professional' approach to the work, caring for the tree, the property, the client is paramount. BUT its no good spouting all the spiel, being punctual, having matching t-shirts, if the lads look like grunting gorillas, eff and blind on site, throw kit about carelessly, break garden ornaments thru carelessness. Nor does it create a good impression if the truck is full of rubbish, fag packets and dog ends blowing out all over the place.

So to be a "professional" you must care about more than just qualifications, do follow-up calls, check the lads were polite and courteous, and that the client is happy with everything carried out by your team, and if they do have reason to comment on any problems, address them to ensure a better service.

 

What about having a wee on the back of the truck?

 

Must be more professional than doing it in the clients bush's:001_tongue:

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Turning up when you say, doing a job to a good standard, leaving site tidy, dressing smart, not swearing, fancy invoices etc etc make you professional, they dont however make you an expert or specialist.

Getting paid a wage for playing football makes you a professional, it doesnt make you Christiano Ronaldo.

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