Tricky customer Quibbling price after emergency job, what would you do?

[Mick Dempsey]

You think paying 250 extra (after a court case) will hurt him?

 

 

[Mesterh]

4 minutes ago, felixthelogchopper said:

Do you honestly think telling him to stick it up his arse is going to hurt him more than getting him to pay the full amount of what he owes? Like I said in a previous post, insulting him wouldn't even register as he laughed about having somebody over.

I agree. This type of cnt will love to get insulted and pay feck all, he will have won big time.

 

 

[Agent-Arb]

Imagine being a fly on the wall as he is trying to get finance for his new Aston...  all because of a CCJ for non payment of 450 quid to rectify a problem tree in an emergency.
 
 

That would be worth the money to see [emoji23]
And probably the most likely reason for him to settle up.

I had thought of calling round to collect payment & announcing loudly to the builders (who all saw & heard the job) that he was having difficulty paying. But I’ve got enough to do with my time, & he might start daydreaming & making more things up.

Felix - sounds like good advice thanks. He has entered in to an email exchange - in effect confirming the job & only quibbling the cost then (nice one!) Which I did spell it out in my one reply that it was executed professionally & with reasonable cost. I don’t think I took the mickey pricewise, but his whole way & tone has.

That’s without mentioning that he must be responsible in part for sailing the country to the edge of the credit crunch. Scumbag!

Thanks all. Problem shared is problem halved & all that

[felixthelogchopper]

22 minutes ago, Mick Dempsey said:

You think paying 250 extra (after a court case) will hurt him?

 

 

I thought I had made that pretty clear. Of the 2 options, being proved wrong and having to pay up would be far more disagreeable to such a person than a momentary insult. Before I started doing tree work, I worked in the casino industry for nearly 20 years and frequently met people like this customer. Nothing hurts them more than having to accept that the person they view as a pleb was right and they were wrong. That they would have to pay up the original bill and some extra for expenses would be the icing on the cake.

[Ratman]

That would be worth the money to see [emoji23]
And probably the most likely reason for him to settle up.

I had thought of calling round to collect payment & announcing loudly to the builders (who all saw & heard the job) that he was having difficulty paying. But I’ve got enough to do with my time, & he might start daydreaming & making more things up.

Felix - sounds like good advice thanks. He has entered in to an email exchange - in effect confirming the job & only quibbling the cost then (nice one!) Which I did spell it out in my one reply that it was executed professionally & with reasonable cost. I don’t think I took the mickey pricewise, but his whole way & tone has.

That’s without mentioning that he must be responsible in part for sailing the country to the edge of the credit crunch. Scumbag!

Thanks all. Problem shared is problem halved & all that

If your MATE who rang you about the job in the first place was really a MATE then he would back you too, as you stated in your earlier posts that the job / price was discussed between the three of you, including certain conditions i.e to take down limb by limb as he didnt want ground damage. I’m with Felix, the bloke wants squeezing on it, call his bluff, stand your ground. And your comment about the workers overhearing you stating he doesnt want to pay should go ahead too.

[felixthelogchopper]

1 minute ago, Ratman said:

If your MATE who rang you about the job in the first place was really a MATE then he would back you too, as you stated in your earlier posts that the job / price was discussed between the three of you, including certain conditions i.e to take down limb by limb as he didnt want ground damage. I’m with Felix, the bloke wants squeezing on it, call his bluff, stand your ground. And your comment about the workers overhearing you stating he doesnt want to pay should go ahead too.

Unless they will give evidence, it's just hearsay unfortunately.

[Ratman]

Unless they will give evidence, it's just hearsay unfortunately.

That was my jist felix, if his mate truly was a mate ?‍♂️

[Haironyourchest]

Pay a local solicitor for an hour consultation to look over the emails, show photos of the job (did you take any?) And find out if it's worth going to court. Maybe get the legal muscle to throw in a letter as well.

[Yournamehere]

3 minutes ago, Haironyourchest said:

Pay a local solicitor for an hour consultation to look over the emails, show photos of the job (did you take any?) And find out if it's worth going to court. Maybe get the legal muscle to throw in a letter as well.

... via his solicitor of course and then write to his solicitor as often as you can. Solicitors like writing letters t their clients. It won't take long to write a few hundred pounds worth...

[eggsarascal]

29 minutes ago, Haironyourchest said:

Pay a local solicitor for an hour consultation to look over the emails, show photos of the job (did you take any?) And find out if it's worth going to court. Maybe get the legal muscle to throw in a letter as well.

Have you been talking to your mates again?