Tricky customer Quibbling price after emergency job, what would you do?

[Agent-Arb]

Nice outcome and at the right time of year. Does it mean you want the rear handle a bit earlier now[emoji6] no rush seeing as we had a gentlemen's agreement on it.

Spud, you’re a gent. I’ll be in touch soon- I’ve been taxed already by the mrs!
Looking forwards to getting it back tho, the other one is even better than a new saw. Well chuffed with it. Cheers mate

[MattyF]

I don’t like emergency work for this reason!

[Mark J]

1 hour ago, MattyF said:

I don’t like emergency work for this reason!

Aye, you have to at least double your workers day rates, plus your own before you factor in the inconvenience and ultimately, the job itself.
There was some good advice on here a few years back that suggested that 'mate's rates' are a bad idea. Either bill it for the full price or do it gratis. Keeps things real.
 

[Barney]

Nice result. I was going to suggest tipping £450 worth of crappy green waste and hedge cuttings on his drive ;-)

[wicklamulla]

glad it came good fer ya.  carry on as ya are and ignore the negative posts.