Safety Recall Notice for some TW 230DHB wood chipper

[Timberwolf Official]

Safety Recall Notice for Timberwolf Chipper model TW 230DHB. If you own a TW 230DHB chipper & it requires a recall, you will shortly receive a letter detailing required next steps. If you need further information please contact your local dealer or visit https://www.timberwolf-uk.com/230dhb-recall/

[swinny]

Shouldnt they all be re called? Not just IF requires a recall?

 

what happens a couple of years down the line when they crack out of warrenty?

[Timberwolf Official]

Hi Swinny, all registered Timberwolf TW 230DHB owners will receive a letter in the post describing next steps required. Our dealers will inspect all affected machines and the replacement chassis beams will have an extended 3 year warranty, regardless of how old the machine is.

 

For more information and to submit an enquiry please visit https://www.timberwolf-uk.com/230dhb-recall/ or contact your local Authorised Timberwolf dealer.

[warren]

Are these the sub 750kg ones ... found other bits on them made with lighter materials not lasting quite as well as they should.

[skyhuck]

8 hours ago, Timberwolf Official said:

Hi Swinny, all registered Timberwolf TW 230DHB owners will receive a letter in the post describing next steps required. Our dealers will inspect all affected machines and the replacement chassis beams will have an extended 3 year warranty, regardless of how old the machine is.

 

For more information and to submit an enquiry please visit https://www.timberwolf-uk.com/230dhb-recall/ or contact your local Authorised Timberwolf dealer.

Please excuse my ignorance, but how does one become a "registered" owner, as apposed to just an owner?

 

Do you have to have purchased the machine from one of your dealers?

[swinny]

11 hours ago, Timberwolf Official said:

Hi Swinny, all registered Timberwolf TW 230DHB owners will receive a letter in the post describing next steps required. Our dealers will inspect all affected machines and the replacement chassis beams will have an extended 3 year warranty, regardless of how old the machine is.

 

For more information and to submit an enquiry please visit https://www.timberwolf-uk.com/230dhb-recall/ or contact your local Authorised Timberwolf dealer.

Ok many thanks for that.

 

I hope to have a letter through the post soon....

 

Will the chassis be changed even if not showing any current cracks etc? As would still have the potential to as you have flagged the issue up?

 

I can just see the dealer trying to fob us off on this issue

[woody paul]

25 minutes ago, swinny said:

Ok many thanks for that.

 

I hope to have a letter through the post soon....

 

Will the chassis be changed even if not showing any current cracks etc? As would still have the potential to as you have flagged the issue up?

 

I can just see the dealer trying to fob us off on this issue

They should work according to spec given to them by timber wolf I would of  thought.

Big question is will they lend a machine while yours is being mended.

[Timberwolf Official]

Hi everyone,

 

With regards to your questions:

Warren: The only machine affected by the recall is the TW 230DHB

Skyhuck: You do not have to buy from an Authorised Timberwolf dealer to have your machine registered with us, it is something you can do yourself through our website. If you visit the recall web page you can download a copy of the Recall letter and if you fill in the form we can register the machine to you too. https://www.timberwolf-uk.com/230dhb-recall/

Swinny: The chassis will be changed by your Dealer so please contact them. They have been briefed by us and given everything they require to make chassis changes.

 

[Rick2517]

Does anybody know the details of this and what the issue is? My 230 was checked by a dealer 5 years ago but yesterday my axel literally split itself away from the chassis and I’m looking at a huge bill to replace for a new chassis. Is there any hope in expecting this to be covered by Timberwolf? The machine is 7 years old 😩

[GA Groundcare]

 

35 minutes ago, Rick2517 said:

Does anybody know the details of this and what the issue is? My 230 was checked by a dealer 5 years ago but yesterday my axel literally split itself away from the chassis and I’m looking at a huge bill to replace for a new chassis. Is there any hope in expecting this to be covered by Timberwolf? The machine is 7 years old 😩

 

We have a 2013 TW230DHB coming in part exchange today. The owner has said the chassis / required work has been done under the campaign. Happy to take photos of the area for you?