Which is the worst blower?

[Old Mill Tree Care]

Well I can tell you that it is the Husqvarna 125b. I bought one several months ago, it gets used about 10 minutes a day and has been run on Aspen fuel.

 

Then it stopped working. Seized engine.

 

The dealer said it would be a warranty but our trusted Husqvarna said no, it must be fuel or operator error. Well that is just nonsense but they won't budge.

Not only am I massively disappointed, I am furious!

This is exactly the kind of service that has made our country crap and the global laughing stock.

 

Furthermore, one of my trucks was broken into recently and chainsaws were stolen. They are insured and the claim is going through and I will have the opportunity to replace with the same, or I could choose a different brand. So Husqvarna UK, should I now switch to a different brand for ever more. I have been loyal to your brand for a long long time and understand how things work, but this blower situation is beyond the pale.

 

I'm not expecting anyone to reply to this, except Husqvarna.

One mightily disappointed customer!

[Al Cormack]

Put that on Husqvarna Twitter feed. That'll get you a reply.

[Stubby]

I have one of those blowers ( about 8 years now ) and its never let me down . Its wired how things can be so different .  Don't disbelieve you for one second but mine is a goodun .

[spudulike]

I would keep banging on TBH, PERHAPS one of the trusted arbtalk members that are affiliated with Husqvarna can help!!!

[Old Mill Tree Care]

I would keep banging on TBH, PERHAPS one of the trusted arbtalk members that are affiliated with Husqvarna can help!!!

That’s what I’m hoping for. I’ve put it on Twitter as well. I don’t normally make a fuss but this is unacceptable.

[Bolt]

42 minutes ago, Old Mill Tree Care said:

 

....or operator error...

 

 

Operator error.   On a blower.

 

I have a lively imagination, but I got to admit I am struggling on that one.

[spudulike]

Got to say, so am I, PERHAPS one of the members on this site affiliated with Husqvarna may want to clarify what "Operator Error" could attribute to this failure when running Aspen!

[Gary Prentice]

Playing devils advocate....

 

Would any customer admit to cocking up a two stroke mix or using old fuel? So how seriously would the manufacturer take a claim that only aspen or a good fresh two stroke mix was used? 

 

We we all know that the customer is always right, even when they are wrong - plenty of threads on here about that topic.

 

In this particular case I would think that the argument is with the dealer, whether it’s a warranty issue is between the manufacturer and them. I’m assuming that future purchases will be from that dealer, so I would concentrate on them.

[Mark Bolam]

From the thread title I thought this was going to be about Joe Newton.

[the village idiot]

3 minutes ago, Mark Bolam said:

From the thread title I thought this was going to be about Joe Newton.

Let me guess, a friend told you, right?