I'm now trying to actually win more end client (i.e. not subcontract/freelance) work so am going away from my old pricing strategy (really high and IDGAF) to something a bit more normal. I've picked up a few tips from here over the years but I still don't know a lot about client handling and salesmanship. Let's put stuff in one thread.
I'll start us off. I quoted a dying weeping ash the other day. 18" DBH, 30' tall maybe but fairly sideways and with a dead top. Quite short top too so a poor tie in point. Nice ish lawn underneath it. Property worth a couple of million in a pretty good part of a very good town. Looking at it with the bloke I was thinking, "He's never going to want dents in that lawn." and gave the spiel that I'd get up it, rizzle it down in little bits etc. Went away and found getting the right cherry picker for it was approaching more hassle than it's worth. Not insurmountable but annoying enough. So I gave him a quote for just flopping it as well.
Quote(s) were this:
Dying weeping ash on bank
Option 1:
Fell it on the lawn and fix dents (to a standard that would not impress at the Chelsea flower show but which won’t inconvenience your mower).
Brash chipped into laurels.
Logs cut and split and left in situ.
£540 including VAT.
Option 2:
Climb/cherry picker it down so nothing on the lawn. It’ll all come down in its own footprint, ground protected with a mat and chip cushion etc.
Brash chipped for that then shoveled under laurels.
Logs cut and split and left in situ.
£780 including VAT.
Woke up this morning regretting giving him the choice. I suspect I should have just given him the (lack of) ground damage commensurate with the prestige of the property and that be the end of it. Then he accepted option 1 and I'm already thinking I want to climb it a bit to drop it in a smaller footprint and reduce the groundwork. Plus obvious regret of just being too cheap. So yeah, bollocksed that up.
Right. Let's have it.
Crap photo but might as well include it. Really does stick out going away from the camera.