Glad to hear it mate. You might not believe it but I was once your age and hot headed just the same. I’m 30 now, much more chilled and make much more money.
Some pointers based upon what you’ve said in recent threads. You complain about customers not taking you seriously. It’s a real issue. You can’t change your age, but you can adopt mannerisms, clothing style and the like- effectively a slightly different persona when you go to quote a job. Also, it might not be popular with some, but I had no hesitation lying about my age to appear older. You’ll soon work out who is trying it on because of your age- drop them, they won’t improve. A certain type of ‘customer’ is always looking for a mark for a cheap job.
The flip side of this is that you will need to deliver the results to back this up. It seems like you want to take a pride in your work, but funds don’t always allow. Charge more. Pretend you’ve been in business longer. Get yourself a Spons landscape price book (£130 for the ebook) and see what the actual going rate is. PM me if you want a couple of rates from the book, but it’s a great investment. Then, deliver over and above what the customer wanted and they will recommend you. You sound like you’re pushed for time- this is great, but is also usually an indication that you could be charging more.
Don’t run stupidly overloaded, and as mentioned, never do it as a ‘favour’ for a customer. They extend the job- they pay extra. It’s all in how you frame it to them. You could have said ‘tell you what guys, I’m flat out at the moment, but I’ll rearrange my diary and get the extras done for you because there’s no sense coming back to do it. The depot have problems with the lorry at the moment, but I can get the blocks on my truck and trailer in two loads. It’ll only
cost you £200 for me to go and collect them, so cheaper than having them delivered by lorry anyway.” You’d still have been a hero to them.
Above all, be safe. It makes my blood run cold to think of some of the stupid shit I’ve done because I was desperate for £50- luckily I’m still here to tell the tale. Invest in your kit and skills-I’ve not had a proper holiday in years, but I’ve got three new diggers and all the tools you could imagine. Work is easy for me now, we never break a sweat. I can make £3-400 profit after paying a labourer most days, with anything from a ride on to a welder.