New Stihl online policy

[Dean Lofthouse]

I think if Stihl saw this thread they would be horrified about the attitude of some of the "authorised" dealers.

 

If we could all have our business,s run with cream and a cherry on top wouldn't it be a lovely. At least the dealers I know that do discount give a no quibble outstanding service.

[Marko]

King Canute (actually King Cnut) "commanded that his chair should be set on the shore, when the tide began to rise. And then he spoke to the rising sea saying “You are part of my dominion, and the ground that I am seated upon is mine, nor has anyone disobeyed my orders with impunity. Therefore, I order you not to rise onto my land, nor to wet the clothes or body of your Lord"

 

But the sea carried on rising as usual without any reverence for his person, and soaked his feet and legs. Then he moving away said: “All the inhabitants of the world should know that the power of kings is vain and trivial..."

 

The tide will continue to rise and at the moment Stihl are getting their feet wet. Just like any other business faced with the changes and challenges the internet has delivered, they can sit there and drown or move back and adjust their business model to provide the price, convenience AND service expected (if not demanded) by their customers.

[Ian C]

I think this policy has been great for me personally anyway, I like so many were blinkered and brain washed into thinking stihl was the be all and end all...

...well I don't buy much stihl any more because actually there is plenty of pro kit available from other manufacturers. Thank you stihl and its petty dealers for opening my eyes!

 

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[s.varty]

I think this policy has been great for me personally anyway, I like so many were blinkered and brain washed into thinking stihl was the be all and end all...

...well I don't buy much stihl any more because actually there is plenty of pro kit available from other manufacturers. Thank you stihl and its petty dealers for opening my eyes!

 

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Well said:thumbup1: and I doubt very much that your on your own, stihl will have people that realise that their sales are down big time in the uk, then you may see a shift in policy

[Ian C]

But the damage is now done, husky and echo kit is actually better than stihl.

 

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[Marko]

Agreed. We will look back and read these threads in five years or so and wonder why it was all so difficult. Some see the challenge ahead and tackle it head on, others will be dragged there kicking and screaming and others will fall by the wayside.

[treequip]

I think this policy has been great for me personally anyway, I like so many were blinkered and brain washed into thinking stihl was the be all and end all...

...well I don't buy much stihl any more because actually there is plenty of pro kit available from other manufacturers. Thank you stihl and its petty dealers for opening my eyes!

 

Sent from my GT-I9300 using Arbtalk mobile app

 

This is very true, back in the day if you wanted a top handle saw it pretty much had to be the 020, if you were buying one saw from Stihl it made sense to get all your others at the same shop.

 

I grew up on Stihl and but for this policy wouldn't have changed brands. I am predominantly Husky now

 

I realise that I am one person in a small sector of the chainsaw market but I think there are a lot of one persons.

[ArthurBottlesworth]

King Canute (actually King Cnut) "commanded that his chair should be set on the shore, when the tide began to rise. And then he spoke to the rising sea saying “You are part of my dominion, and the ground that I am seated upon is mine, nor has anyone disobeyed my orders with impunity. Therefore, I order you not to rise onto my land, nor to wet the clothes or body of your Lord"

 

But the sea carried on rising as usual without any reverence for his person, and soaked his feet and legs. Then he moving away said: “All the inhabitants of the world should know that the power of kings is vain and trivial..."

 

The tide will continue to rise and at the moment Stihl are getting their feet wet. Just like any other business faced with the changes and challenges the internet has delivered, they can sit there and drown or move back and adjust their business model to provide the price, convenience AND service expected (if not demanded) by their customers.

 

Fantastic description of business change .......

[humpo48]

I wonder if Stihl UK read these threads?

[codlasher]

I wonder if Stihl UK read these threads?

 

I doubt it!

 

On the other hand I will be visiting the APF to have a chat to Stihl about their policy and if a considerable number of other folk do too perhaps they may....

codlasher