Emergency Callout Charge (again)

[skyhuck]

The thing that I can never understand about these threads is that the very first thing I do when arriving at a private call out is agree the price.

 

I'm not cheap, but think I'm fair, I have no idea what the customers expecting it to cost, so I give them a price, they can then take it or leave it. They can't start arguing once the job is finished and they know your not just trying it on, because you gave them the choice to accept the price or not.

[skyhuck]

Sounds like a £100 job to me, your circumstances at the time should not effect what you charge on a very simple small job.

It would be the same as charging double because its your birthday

 

Is this defiantly you Stevie?? or has your account been hacked?????

 

A few years back this would have been a £500 job for you

[Hodge]

The thing that I can never understand about these threads is that the very first thing I do when arriving at a private call out is agree the price.

 

So true.

[Gareth Dalzell]

The thing that I can never understand about these threads is that the very first thing I do when arriving at a private call out is agree the price.

 

I'm not cheap, but think I'm fair, I have no idea what the customers expecting it to cost, so I give them a price, they can then take it or leave it. They can't start arguing once the job is finished and they know your not just trying it on, because you gave them the choice to accept the price or not.

 

Even before you go out would you have offered a minimum charge for an emergency call out?

[dexta]

The thing that I can never understanbd about these threads is that the very first thing I do when arriving at a private call out is agree the price.

 

I'm not cheap, but think I'm fair, I have no idea what the customers expecting it to cost, so I give them a price, they can then take it or leave it. They can't start arguing once the job is finished and they know your not just trying it on, because you gave them the choice to accept the price or not.

 

I agree , I wouldn't get any one to do anything with out a price that's normal

[skyhuck]

Even before you go out would you have offered a minimum charge for an emergency call out?

 

Yes defiantly.

[Shane]

The thing that I can never understand about these threads is that the very first thing I do when arriving at a private call out is agree the price.

 

I'm not cheap, but think I'm fair, I have no idea what the customers expecting it to cost, so I give them a price, they can then take it or leave it. They can't start arguing once the job is finished and they know your not just trying it on, because you gave them the choice to accept the price or not.

 

Spot on - no nasty surprise either way.

You could leave yourself open for the

'I would never have agreed to that if you had said that up front' brigade,

and they are often the ones with the expensive houses.

 

Regardless of alcohol issues - have a formula and be confident about it -

ie £150 to turn up and TAKE RESPONSIBILITY plus £40 per hour/part hour.

 

You should be able to estimate the clean-up time so no probs.

If the customer is not happy, they can call out someone else.

 

As for using the job as a loss leader, If I found a tradesman doing that I'd use him once (cheaply) then next time find someone else who would treat the job as a loss leader. Be confident! (and sober- which you may have been anyway - I don't know so not getting involved in that one.

[Gareth Dalzell]

Yes defiantly.

 

What sort charge are you talking about, just to give the OP an idea.

[skyhuck]

What sort charge are you talking about, just to give the OP an idea.

 

I believe thats whats know as "commercially sensitive information"

[Gareth Dalzell]

I believe thats whats know as "commercially sensitive information"

 

I know and we,ve both been in business long enough to know this otherwise I,d have told him what I,d have charged:lol: