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EON are scum bags


Dean Lofthouse
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I've just changed one of our meters over to Ebico :biggrin:

 

They are the only not-for-profit energy supplier.

 

They charge everyone (in a region) the same rate regardless of DD or pre-payment meter etc.

 

They are the best without doubt for lower usage on prepayment meters. Check out their tariffs and see if I'm right! :thumbup::thumbup:

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Right, at risk of getting slated... I work for E.ON in my "day job" but in the generation side of the business, not sales.

 

I think the comments about direct debits previously have some merit, for example I have had arguments myself with the sales business for my own home account that the direct debit is too high. The only way I have ever managed to get any money back is when they do an annual reconciliation. However, the whole concept of direct debits is to try and average out payments across the year - so forecasting individual customer consumption is never going to be perfect.

 

Regarding complexity of tariffs, E.ON has now openly decided - based on customer feedback - that the old system was too complex. The company is therefore moving towards a simplified tariff structure, so hopefully that will change things for the better.

 

For info, I can't disclose too much obviously, but in 2013 the E.ON business in the UK will probably just about break even. As far as I understand it, for as many years as I can remember, the company has invested more in new or replacement infrastructure than it has made in profits.

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