Used Car Warranty?

[PeteB]

Missus got a used car warranty while I sat on my hands itching to say "No thanks".

 

Anyhow, it has a problem with the auto gearbox selector and jams, a common problem apparently. £500 for a new module. I offer to do the repair at parts only cost. The AA sent a report and recommendation which the 3rd party warranty says is not comprehensive enough and need detail of the failure and cost of the repair etc. Their terms are non-negotiable and heavily biased in their favour. Furthermore, after contacting a couple of garages whom I trust, they would rather not take the job on as the Warranty firm dispute everything, are very slow at paying, do not pay workshop rates and in the event of that component failing again, refuse to talk!

 

In short, if you are buying a pre-owned peice, be mindful of the 3rd party warranty and quickly talk to Citizens Advice! 

 

I'll have a post on the subject of the CA too.....

[daveatdave]

a young relative is having trouble with her warranty on her car after an engine breakdown she had to take it to a certain garage to get it striped down to see what the fault is then they denied it is their responsibility they will not pay for the engine to be put back together again so at the moment it's in bits on the garage floor going through C/A they have managed to get the warranty premium back from the garage that sold her the car but that is as far as they will go and taking them to the small claims court will cost them a lot of money with no guarantee they will get there cost back    

[donnk]

On 14/05/2024 at 23:59, daveatdave said:

a young relative is having trouble with her warranty on her car after an engine breakdown she had to take it to a certain garage to get it striped down to see what the fault is then they denied it is their responsibility they will not pay for the engine to be put back together again so at the moment it's in bits on the garage floor going through C/A they have managed to get the warranty premium back from the garage that sold her the car but that is as far as they will go and taking them to the small claims court will cost them a lot of money with no guarantee they will get there cost back    

 

small claims costs you virtually no money, just the filing fee.

 

Take the garage who sold her the car to court. 

[spudulike]

The insurances I have seen in the past cover parts and not labour. No fun if the issue is a £5 seal in the gearbox that requires a full strip down.

[openspaceman]

Are there no warranty insurances for used vehicles that are worth having?

 

[daveatdave]

5 hours ago, donnk said:

 

small claims costs you virtually no money, just the filing fee.

 

Take the garage who sold her the car to court. 

for a modestly priced car it can be over 500 pounds and no guarantee of getting costs. the guarage has said take them to court they are not concerned about it and will fight it 

[AHPP]

There's saying, "Take us to court then!" and there's getting a form N1 through the door. The latter does concentrate the mind.

[Joe Newton]

When i got my claim form through it just levelled up the game 🤣.

 

Have a look on the MSE forum for advice. There are a lot of knowledgeable people who are happy to advise for free.