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From what I saw of the issue it appeared that some fairly minimal internal wear was the culprit. Not sure how cleaning would help that? Seems as though it's a fairly small, but significant design issue with the steel spring wearing on the aluminium body. 
I don't believe that ever was the issue, as much as people claimed it was. I think it's a case of people jumping on the bandwagon, and blaming a piece of gear for their own lack of inspection and cleaning. Alot like people smashing the zigzag around branches and giving out it broke.
If the manufacturers did testing and cycled the device to multiple times more than what you'll ever achieve climbing, and couldn't replicate it...
I have no concerns. This is simply just my opinion. I am currently more than happy to climb on it.
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On 17/01/2022 at 17:47, owain038 said:

I don't believe that ever was the issue, as much as people claimed it was. I think it's a case of people jumping on the bandwagon, and blaming a piece of gear for their own lack of inspection and cleaning. Alot like people smashing the zigzag around branches and giving out it broke.
If the manufacturers did testing and cycled the device to multiple times more than what you'll ever achieve climbing, and couldn't replicate it...
I have no concerns. This is simply just my opinion. I am currently more than happy to climb on it.

You're comparing it to a device which most certainly was poorly designed, and presumably went through woefully inadequate testing before being released to the market. The zigzag hardly took much of a concerted effort to develop critical faults. 
I've not had my hands on a RRP, but I've seen quite a number of people having issues with them. From what I've seen I'm not convinced by it being purely a maintenance issue. If it is, then it seems quite a sensitive device for an industrial environment. Just my 2p. It does look like a really cool device and I'd love to pick one up, but the jury is still out as far as I'm concerned. 

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On 17/01/2022 at 17:47, owain038 said:

I don't believe that ever was the issue, as much as people claimed it was. I think it's a case of people jumping on the bandwagon, and blaming a piece of gear for their own lack of inspection and cleaning. Alot like people smashing the zigzag around branches and giving out it broke.
If the manufacturers did testing and cycled the device to multiple times more than what you'll ever achieve climbing, and couldn't replicate it...
I have no concerns. This is simply just my opinion. I am currently more than happy to climb on it.

my zig zag developed a crack in it practically before it was out of the box!!!, i dont feel i misused it at all, so i returned it and got a lockjack

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