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Posted

ImageUploadedByArbtalk1480454929.796093.jpg.21f73b61ed3497548d20df8ba441f98a.jpg

Here's one from a while back. Bit of a horror. Perfectly healthy lime that a customer wanted tonking because he was worried about it falling on the house.....🙄

ImageUploadedByArbtalk1480454890.927110.jpg.fd4d2918409fc1a5c9323a0d72d59d82.jpg

Posted
Often tricky to do what is ideal and give the customer what they want..

 

 

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Absolutely, thats where the true skill lies. We are a service industry at the end of the day. Anyone who thinks otherwise is just kidding themselves

Posted
[ATTACH]214404[/ATTACH][ATTACH]214405[/ATTACH]

Here's one from a while back. Bit of a horror. Perfectly healthy lime that a customer wanted tonking because he was worried about it falling on the house.....🙄

 

 

Well tonked :biggrin:

Posted
Absolutely, thats where the true skill lies. We are a service industry at the end of the day. Anyone who thinks otherwise is just kidding themselves

 

 

Can only inform them of the consequences of the action taken I suppose. Any reduction that would be truly to a trees benefit would be undertaken with secateurs but that wouldn't be giving people much bang for their buck perhaps...?

 

 

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Posted

Sat in TLodge near Edinburgh airport having just delivered a BS3998 workshop today (I'm not really watching IaCGMoOH either...honest.)

 

Point taken, and acknowledged, about being a service industry and giving the customer what they want. The problem with that sometimes is the customer doesn't know any better / any different and they certainly don't know about BS3998 and what it recommends. Hence please don't just resign yourselves to undertaking such works without trying to educate the customer otherwise and, ideally, referring to the document "in person."

 

An honest view, whilst accepting the justifications for the 'heavy' crown reductions posted, and perhaps not surprisingly, most would have to be significantly bett...different for ARB Approved. An idealism perhaps, but one we shouldn't forget.

 

Thanks for reading,

Paul

Posted
Sat in TLodge near Edinburgh airport having just delivered a BS3998 workshop today (I'm not really watching IaCGMoOH either...honest.)

 

Point taken, and acknowledged, about being a service industry and giving the customer what they want.

 

Perhaps I wasn't entirely clear. Yes the customer doesn't know whats best for the tree for the most part, so its a case of reaching a compromise somewhere in the middle from my experience.

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