Who offers a 'cooling off' period?

[Thesnarlingbadger]

So if I go and quote a job I have to leave it 2 weeks to do the job? Was kinda unaware of this (excuse my ignorants).

Just a couple questions then...

If it is an emergency job what is the outcome? You obviously can't leave some jobs 14 days.

How many small businesses would be sticking to this? As I'm looking at setting up would I have to be without work for 2 weeks to stay legal? Same as if work is really quiet?

Any advice would be appreciated.

Thanks in advance people.

[Mark Bolam]

I wouldn't worry about it mate.

Seriously.

I don't.

[Thesnarlingbadger]

I wouldn't worry about it mate.

Seriously.

I don't.

 

 

I did think it sounded mental. What do these people expect us to do sit around wait for people to cancel work.

[Peter]

No, the purpose of having terms and conditions is to protect you, the business.

 

The consumer is protected automatically, if you don't offer a cooling off period in your t&cs then your not adhering to the law. The customer may choose to proceed earlier than 14 days, but they should be made aware (in your written t&cs) that they waive their right to cancel if they choose to proceed sooner than 14 days.

 

That's as I understand it anyway.

[Richard 1234]

So if I go and quote a job I have to leave it 2 weeks to do the job? Was kinda unaware of this (excuse my ignorants).

Just a couple questions then...

If it is an emergency job what is the outcome? You obviously can't leave some jobs 14 days.

How many small businesses would be sticking to this? As I'm looking at setting up would I have to be without work for 2 weeks to stay legal? Same as if work is really quiet?

Any advice would be appreciated.

Thanks in advance people.

 

 

Just to cover yourself get them to sign a waiver on the cooling off period. I'm almost sure that is ok?

Also if you are not door knocking and get work from people contacting you it should not be s problem

[Mark Bolam]

My t&c's are I'll try and take your trees down without breaking too much stuff, then I want paying.

 

If you want me to do it I will, if you don't I won't.

 

I like a simple life.

[Kveldssanger]

Don't you offer 'crowning'?

 

You need to catch up mate,

 

I thought only dentists offered such a service?

[Thesnarlingbadger]

So I guess you just pop it in the small print of your quote. But then I'd still let people cancel if they give me 24 hours notice as I don't want to upset anyone. Is this common practice or am I being generous with 24 hours?

[daltontrees]

I thought only dentists offered such a service?

Where I was brought up 'crowning' was a form of GBH administered to the cranium witha big stick, and topping meant and still means a 100% vitality reduction. These guys sould like hooligans. I'd probably want 14 days to rethink the services they are offering and had sold me on the doorstep. Or after breaking my back door down, saying Big Ern sent them to 'collect'.

 

Hopefully it's somethign less sinsiter than that, such as the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

[Mick Dempsey]

I've never heard of a cooling off period, this whole thread was started about a "do as you likely" flyer.

Customers, certainly domestic ones, can (and have) cancelled right up to the last minute. Saying anything from their son/nephew has said they'll do it to a favourite granny has died and they'll contact you in a short while.

That's just the way it is.