Delivery drivers leaving goods.

[wisecobandit]

To be fair its a tricky situation.

Most of the scanners will only have "outbuilding/shed" "garage" or "porch" as options on them and the delivery driver will only be allowed to leave if the supplier has used a service to do so.

Now like it or not a delivery driver has no "duty bound" to leave any parcel with a neighbour. Basically you've ordered the goods so should be there to accept them in the eyes of the delivery company rules.

Weve actually had cases where neighbours have accepted deliverys and then the customer says they "supposedly" havent received the goods but the neighbours assures us they came and collected the parcel!

 

The driver goes out his way in effect for YOU to deliver a parcel to a neighbour. He will get his pay if the parcels delivered or not. Only takes a few minutes you say? Well put a few extra minutes on 75-100 deliverys a day and that's several hours!

 

Leaving in a rubbish recycle bin is a big no no whatever company you work for (my hermes seem to be happy doing it tho!!)

 

Its a case of hes trying/attempting to keep a happy medium of customers happy getting the parcels to them. Now im not saying WHERE he has left them was correct by a long shot but do understand that customers will moan if they don't get there parcels despite not being in to receive them.

 

Now the next thing which people should know is most scanners now being phased in have gps on and can be pinpointed to where the parcel was signed for or left within 2 mtrs. Now that's working from a security aspect from both sides A) to cover the driver to enable hes delivered to the right location etc and B) If the driver hasn't been to your property but "says" said parcel has been delivered he will be down the road in an instant.

Edited March 22, 2015 by wisecobandit

[Mull]

To be fair its a tricky situation.

Most of the scanners will only have "outbuilding/shed" "garage" or "porch" as options on them and the delivery driver will only be allowed to leave if the supplier has used a service to do so.

Now like it or not a delivery driver has no "duty bound" to leave any parcel with a neighbour. Basically you've ordered the goods so should be there to accept them in the eyes of the delivery company rules.

Weve actually had cases where neighbours have accepted deliverys and then the customer says they "supposedly" havent received the goods but the neighbours assures us they came and collected the parcel!

 

The driver goes out his way in effect for YOU to deliver a parcel to a neighbour. He will get his pay if the parcels delivered or not. Only takes a few minutes you say? Well put a few extra minutes on 75-100 deliverys a day and that's several hours!

 

Leaving in a rubbish recycle bin is a big no no whatever company you work for (my hermes seem to be happy doing it tho!!)

 

Its a case of hes trying/attempting to keep a happy medium of customers happy getting the parcels to them. Now im not saying WHERE he has left them was correct by a long shot but do understand that customers will moan if they don't get there parcels despite not being in to receive them.

 

Now the next thing which people should know is most scanners now being phased in have gps on and can be pinpointed to where the parcel was signed for or left within 2 mtrs. Now that's working from a security aspect from both sides A) to cover the driver to enable hes delivered to the right location etc and B) If the driver hasn't been to your property but "says" said parcel has been delivered he will be down the road in an instant.

 

 

Yep we have to consider the drivers lack of options, good post Wise.

[Mark Bolam]

Where do you think the driver should have left your delivery?

 

 

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[njmusk]

\\if a delivery is coming via interlink/DPD, they always send us a text to say what time or leave other option. They are the only courier to do so.

[Billy]

Doesn't look like you have any safe places it could have been left, I prefer them to leave it somewhere in the yard for me but they don't seem to like doing that recently, even at remote locations. Beats driving to there depot for it

[C.J]

I'm no doctor but your family jewels don't look right.

 

 

Good job I'd just swallowed me coffee - would have sprayed the monitor :lol:

[wisecobandit]

Doesn't look like you have any safe places it could have been left, I prefer them to leave it somewhere in the yard for me but they don't seem to like doing that recently, even at remote locations. Beats driving to there depot for it

 

If your aware you have a parcel coming most delivery companys will accept a hand written note asking you to leave the parcel at a said location PROVIDED it is signed and the delivery driver can take it away with him as proof,

It pays to ask delivery drivers when you see them what there policys are tho. With fedex you can sign a waiver which last for 12 mths that allows them to leave parcels at your desired point if your out and everyones happy.

Most couriers have set rounds so if they know your happy with it being left somewhere and they are aware they are normally pretty good if they are happy with them.

On the other hand if someone "trys it on" or moans/arguementitive with said courier trust me when I say they will go out there way to make your life hard and wont rush to deliver your parcel or leave it safe etc and make you pick it up from the depot forever more.

[shavey]

I was out and neighbour called me and said you gotta delivery is it ok to leave it in the normal place and this is what arrived :thumbup1:

[Mortimer Firewood]

I was out and neighbour called me and said you gotta delivery is it ok to leave it in the normal place and this is what arrived :thumbup1:

 

Few quids worth there mr shavey

 

I've got a metal box attached to the fence leave the padlock undone and a note asking them to snap it shut. Not had a problem yet.

[shavey]

yes it is been waiting for a delivery for ages so quickly locked them inside and went back too work