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Posted
I agree I was one of those who got taken by Connaught,for 2k I got £8 back the other week !! After 3 years KPMG partners got £700 an hour even junior clerk was charged at £200 per who were the crooks ? Answer both of them!!

Most commercial clients I have are ok if you know you they are going to take time to pay add it on at the pricing stage .

 

we had some photos done by a so called professional company. went bust owing us photos cost 2k for them the receivers got 5k for there services i got nowt as you say these receivers are worse than those who owe the money

Posted

hi guys its a difficult line to walk ,if you wont to expand then you will have to take on commercial clients at some point how you deal with them is another difficult subject or just stay with private work , myself mostly private work would only work commercial if i personally know the people involved .i suppose its all experience at the end of the day listen to the little voice in your head !:thumbup:

Posted

This works for me, I have a 25% surcharge for payment outside of 14 days on my T and C's. I've only actually implemented the 25% surcharge on customers I've had in the small claims court, although drawing attention to it with a 'reminder invoice seems to encourage payment quite well

 

. If I work for Estate Agents (my worst paying customers), I put 25% on the quotation price and tell them I'll knock it off if they DO pay before 14 days.

 

I'm waiting on a £6,200 invoice at the moment from a School, all the wages and plant hire have gone out on it and my overdraft is bursting at the seams...its a common problem ! :thumbdown: I think a good balance between commercial and domestic customers helps alleviate this...its a case of 'keep something coming in'.

Posted

One does have to be quite thick skinned when dealing with the commercial sector. Some of our best clients are commercial, however, so it's not all doom and gloom.

 

If delays in payment or non-payment of any particular invoice from a given organisation has the capacity to cripple you, you need to ask yourself whether you ought to be taking the contract on.

 

I've always found an honest and open dialogue with them usually works. Action by professional debt collectors is the last resort, (though that works too.)

 

A fax or email to as many people in the organisation asking whether they have cashflow problems often tends to stimulate a response too.

Posted

But what sort of commercial customers are worst? I'm guessing construction company's and civil engineers etc, councils and estate agents I didn't think we're too bad!!

Posted

You have to keep them tame, I have one who owes for the last 2 jobs, not a fortune but he is waiting for me to find time to do another job, he will be waiting till he pays what he owes.

Posted

I'm in the process of taking an Edinburgh based demolition company to court for 5500. this is the second time I've worked for a demolition company and the second time I've had to fight them for cash. it is however the last.

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