Bad customer service thread!

[TimberCutterDartmoor]

Cheers mate! If you decide to get one best go to radmore and tucker, apparently they do a proper job!

 

Depends if Ab#by gardens are close to you! Lol!

 

Radmore & Tucker have a mechanic called Kevin who apprenticed with them over 40 years ago. What he doesn't know about 2 strokes aint worth knowing.

[wyk]

Gezuz guys. After living in Ireland a few years, I seriously wouldn't know where to start. Sometimes I wonder if the phrase 'customer service' means anything to most business owners.

[peatff]

I'd rather use Yodel

 

Yodel tracking is brilliant. We were waiting for a parcel and the tracking said it was sent to Milton Keynes and 12 hours later it said sent to wrong hub now sent to Sheffield then sent to Wednesbury before it came to us so it had gone by us twice before we eventually got it.

[PeteB]

I changed phones and in the advice of the man int shop, went from Orange to EE with 4G. Dont use the phone for much bar calls and txt with wifi and a tablet at home, there wss no need to use the phone for much else.

 

After many months of dropped calls and txt messages not sent, the supplier found that the handset was faulty and replaced it. While doing that EE tells me that unless I use the phone to access the internet, I was sold a pup! Signal still no better and a week later of tests and trials, they have to semd a signal booster out. This came with no instructions and that took a further week for them to activate it!

 

I asked the supplier why I had been sold 4G when I dont use it and what the difference in cost is and their response was "I shouldn't worry about the couple of pounds per month and anyway, Orange are shifting their clients onto EE anyway!"

 

Because of this attitude, come renewal time, it will not be EE or Phones 4 U again.

[TimberCutterDartmoor]

I will never use parcel force to send anything

 

+1. One of their own staff stole a chainsaw I posted; was caught but not sacked!

[TimberCutterDartmoor]

I changed phones and in the advice of the man int shop, went from Orange to EE with 4G. Dont use the phone for much bar calls and txt with wifi and a tablet at home, there wss no need to use the phone for much else.

 

After many months of dropped calls and txt messages not sent, the supplier found that the handset was faulty and replaced it. While doing that EE tells me that unless I use the phone to access the internet, I was sold a pup! Signal still no better and a week later of tests and trials, they have to semd a signal booster out. This came with no instructions and that took a further week for them to activate it!

 

I asked the supplier why I had been sold 4G when I dont use it and what the difference in cost is and their response was "I shouldn't worry about the couple of pounds per month and anyway, Orange are shifting their clients onto EE anyway!"

 

Because of this attitude, come renewal time, it will not be EE or Phones 4 U again.

 

And yet I've had 100% sterling service from EE. They have been beyond brilliant for us.

[penfold]

And yet I've had 100% sterling service from EE. They have been beyond brilliant for us.

 

[Triassic]

How about a Great Customer Service thread?

[Hodge]

How about a Great Customer Service thread?

 

 

Clark's, FR Jones, Gustharts, Garden Kit.....excellent customer service.

 

 

Sent from my iPhone using Arbtalk

[hedgesparrow]

 

+1 for EE i had problems with my phone orange did not want to know yes same company got hold of the boss he got his office to sort it had a new contract new phone only a fiver extra a month and i can get a signal 99% of time unlike O2 and vodaphone if you want rubbish service then those two take top spot.Forest and arb very good only down road so know them well but have a exelent parts dept good arb section