customer wont pay

[eggsarascal]

17 minutes ago, Watercourse management said:

One thing in business I have learnt never give a day rate,price a job and any extras are priced separately.A friend of mine pruned a tree on a day rate customer agreed then knocked him when he finished an hour early as he worked till five,in the end as it was a rare tree he asked the local tree officer to put a tpo on it and got it.

How do you price emergency work, if you do any?

 

I can only do it by the hour, or am I wrong?

 

I got called out last week (day time), it went a bit like this.

 

"My pumps aren't working, can you come and have a look at them"

 

"yes, I'll be over this afternoon"

 

"How much will it cost?"

 

"X/hour plus X/mile travel"

 

I can't give any other sort of price until I've inspected the pump. It could be a couple of hundred quid, it could need a new pump, or many other components.

[Mesterh]

8 minutes ago, eggsarascal said:

How do you price emergency work, if you do any?

 

I can only do it by the hour, or am I wrong?

 

I got called out last week (day time), it went a bit like this.

 

"My pumps aren't working, can you come and have a look at them"

 

"yes, I'll be over this afternoon"

 

"How much will it cost?"

 

"X/hour plus X/mile travel"

 

I can't give any other sort of price until I've inspected the pump. It could be a couple of hundred quid, it could need a new pump, or many other components.

Its not the same kind of job though is it.

 

You price for one man including his tools per hour plus travel time. 

 

A tree job can be a lot more complicated than that.

 

 

[Ty Korrigan]

The word 'day rate' seems to skew clients thinking.

If I price a job and get it done in a day, clients don't bat an eye.

Generally they are in awe of the whole process and are gratefull.

However, if they had first asked me my day rate (for 3 men and a chipper), they'll go quiet and I never hear from them again.

I imagine they then get the yellow pages out and call a handyman...

Or a 'gardener'

  Stuart

[eggsarascal]

8 minutes ago, Mesterh said:

Its not the same kind of job though is it.

 

You price for one man including his tools per hour plus travel time. 

 

A tree job can be a lot more complicated than that.

 

 

Watercourse management said, "one thing in BUSINESS". I can only assume with a username like his he dosent just do tree work.

[Mesterh]

4 minutes ago, eggsarascal said:

Watercourse management said, "one thing in BUSINESS". I can only assume with a username like his he dosent just do tree work.

True, maybe he has a koi carp pond in his back garden.

 

 

[daveatdave]

a big firm I use to work for the day rate was about three times the hourly rate that was used for extras not priced for 

[Watercourse management]

Oops my bad,to much vino.

[Steve Bullman]

7 minutes ago, Watercourse management said:

Oops my bad,to much vino.

No such thing!

[Wentworth arborist]

His just been one of them just tell him he can have waste tipped on his drive as he hasant payed for the work and it be longs to him till payed for

[Wentworth arborist]

His just been one of them just tell him he can have waste tipped on his drive as he hasant payed for the work and it be longs to him till payed for